IT Data Analyst I plays a vital role in transforming data into valuable insights that support improved business and operational decision-making. Working under close supervision, this role supports the preparation of management reports and statistical summaries, helping identify and gather appropriate data, and ensuring data accuracy and integrity. IT Data Analyst I works with a variety of data sources, reporting tools, and analytical methods to create reports and dashboards, analyze trends, maintain data quality, and communicate findings effectively to stakeholders. This is an opportunity to build strong technical and analytical expertise while collaborating on projects that contribute to reliable, data-driven decisions.

Duties and Responsibilities

• Design and develop metrics, analyses, reports, and dashboards to support decision-making and operations across state government.

• Employ a variety of statistical and other software applications, graphics tools, and business intelligence (BI) applications to analyze results, evaluate performance, and project future trends and needs.

• Support the design, development, and implementation of data-sharing efforts across Commonwealth offices and agencies.

• Work with team members and outside department to access data for ongoing projects and other business intelligence needs.

• Support the development of public-facing data analytics and reporting.

• Research and report on data-management best practices, including in the areas of governance, storage, privacy, and reporting.

Preferred Qualifications

• Practical experience in data analysis, reporting, and visualization, using languages and software such as Python, R, SQL, VBA, and Tableau or other BI tools.

• Demonstrated interest in public policy or administration, experience in a government setting.

• Analytical and critical thinking skills.

• Experience clearly describing, summarizing, and documenting how work was performed.

• Experience with basic applied statistical techniques.

• Ability to produce consistently high-quality output under strict deadlines.

• Ability to work independently and in a team environment with varying levels, team members, peers, management, and business stakeholders.

• Ability to prioritize, execute, and manage work in a matrixed, high-pressure environment.

• Strong intellectual curiosity demonstrated drive to master new skills, systems, and subject matter.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Applicants must have at least (A) one (1) year of full-time or equivalent part-time, professional or practical experience in information technology data analytics or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

I. An Associate's degree or higher in a related field may be substituted for the required experience.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.

• For general questions regarding MassDOT, call the Human Resources Service Center at 857 ‐368 ‐4722.

• For a disability ‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857 ‐274 ‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.