Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
The Junior IT CRM Specialist will support the IT CRM Manager in the daily operational management and continuous evolution of Microsoft Dynamics 365 and related custom web applications.
The role will involve activities such as operational support, structured analysis, and internal delivery follow-up.
The position requires organizational skills, analytical mindset, and the ability to work closely alongside the IT CRM Manager within a structured enterprise IT environment.
The resource will operate as an operational support to the IT CRM Manager, helping monitor ongoing activities, organize internal tasks, and ensure proper follow-up with development teams and system integrators.
RESPONSIBILITIES
KNOWLEDGE AND SKILLS
At least 2 years of experience in similar roles.
Degree in Computer Science or similar is a must.
Basic knowledge of CRM processes (Sales and/or Customer Service)
Strong analytical and problem-solving skills.
Basic knowledge of SQL
Familiarity with Agile methodology
Experience in CRM or enterprise application environments
Introductory knowledge of Azure
Experience working with system integrators
Front-end development knowledge in: Vue.js and/or React, JavaScript (ES6+),HTML5 / CSS3
Understanding of Dataverse and Power Platform (Power Automate / Power Apps – basic level)
Understanding of REST APIs and system integrations
Knowledge of relational data models
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit.
The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 620 stores as well as e-commerce channels, selected e-tailers and department stores around the world.
The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 15,529 employees (at June 30, 2025, excluding Versace).
Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
