Sky

IT CRM Delivery Specialist - Fixed‑Term Contract

Sky  •  Republic of France / Italian Republic (Onsite)  •  1 month ago
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Job Description

We are looking for an IT CRM Delivery Specialist to join our IT division on a fixed‑term contract to cover a maternity leave.

The role supports the coordination and delivery of CRM initiatives, contributing to project planning, resource allocation, and delivery monitoring across internal IT teams and external partners. Working closely with key stakeholders, the IT CRM Delivery Specialist helps ensure visibility, alignment, and smooth execution throughout the CRM project lifecycle.

This is a great opportunity for professionals with early experience in IT delivery, project coordination, or PMO‑like roles who are eager to grow in a structured and collaborative environment.

Key Responsibilities

  • Support the management of the IT CRM project portfolio, monitoring priorities, dependencies, risks, and progress.
  • Contribute to translating CRM project demand into structured resource allocations, working with internal teams and external vendors.
  • Support end‑to‑end budget monitoring activities, from initial cost estimates to purchase order handling and goods receipt.
  • Contribute to the definition and continuous improvement of operational processes and delivery workflows for CRM projects.
  • Collaborate with cross‑functional stakeholders to ensure operational alignment and effective execution.
  • Facilitate communication between IT CRM teams and external suppliers, ensuring clarity on activities, timelines, and responsibilities.
  • Identify delivery risks, issues, and improvement opportunities, proposing practical solutions.
  • Support KPI tracking and delivery reporting, ensuring clear and data‑driven insights.

Requirements

  • 2 years of experience in IT project coordination, delivery, PMO, or similar roles.
  • Exposure to budget tracking and financial monitoring activities within IT projects (e.g. estimates, purchase orders, goods receipt).
  • Good knowledge of English (written and spoken).
  • Solid communication and stakeholder management skills.
  • Problem‑solving mindset, attention to detail, and results orientation.
  • Nice to have: exposure to Agile methodologies or project management frameworks.
Sky

About Sky

Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile.

In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it.

That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning news, original sport, and entertainment. We contribute billions to UK GDP, creating and sustaining thousands of jobs and sharing both our journalism and our coverage of the arts, free of charge. We are cutting emissions and making recyclable, energy-efficient products, and we give back, through free internet access and digital skills for under-served communities and young people.

Sky is owned by Comcast Corporation, a global media and technology company.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Middlesex, GB
Year Founded
1989
Website
sky.com
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