Job Description

Are you a technical leader who enjoys combining people leadership and operational excellence, as well as working with modern infrastructure platforms and next-generation technologies?

As our new IT Core Services Team Lead, you will lead a team of highly skilled Infrastructure and Network Engineers responsible for the platforms and services that keep Abacus Medicine running securely and efficiently across Europe.

You will join a growing and business-critical IT organisation where Microsoft Azure, Microsoft 365, networking, and cloud infrastructure form the backbone of our operations. Your role will be to create structure, enable your team to perform at their best, and ensure successful delivery of infrastructure initiatives that support the business.

This is a hands-on leadership role where you will balance people management, project delivery, operational governance, and technical guidance.

Your team's technical foundation is strong — they are experienced professionals with deep expertise in Microsoft Azure, Microsoft 365, and Dynamics 365. The IT organisation is primarily located in DK, with some teammembers in Hungary.

Responsibilities

Team Leadership & People Management

• Set a world standard for professional service delivery and operational excellence

• Provide day-to-day leadership, coaching, and follow-up for a team of 7 infrastructure and network engineers. Some are based in Budapest.

• Run regular one-on-ones, team meetings, and performance conversations to keep the team aligned and motivated.

• Support individual development by identifying knowledge gaps and growth opportunities.

• Create a structured, accountable team culture while respecting the technical autonomy your team values.

Operational Structure & Task Management

• Establish and enforce clear processes for how tasks and requests enter the team — ensuring all work is properly logged, prioritised, and tracked.

• Reduce ad hoc and unregistered intake from the business by implementing and driving adoption of structured request and incident management practices.

• Own the team's backlog, ensuring work is visible, prioritised, and progressing at the right pace.

• Produce regular status reporting on ongoing work, capacity, and blockers for IT management.

Technical Oversight & Guidance

• Participate in and guide requirements for the technical delivery of numerous business projects

• Act as a technical sounding board and escalation point for the team on Azure, Microsoft 365, Dynamics 365, LAN/WAN, firewalls, DNS, VPN, and network infrastructure matters.

• Review architectural decisions, ensure adherence to standards, and provide guidance on best practices in the Microsoft cloud environment.

• Stay current with the Microsoft Azure and M365 ecosystem to ensure the team's approach evolves with the platform.

• Contribute to the technical roadmap for IT infrastructure in alignment with business strategy.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Minimum 7 years of experience in IT infrastructure or cloud operations roles.

• Minimum 3 years in a team lead, senior, or technical lead position with direct people responsibility.

• Proven track record of delivering IT projects on time and within scope.

• Experience working in a structured IT service management environment (ITIL or equivalent)

• Proven delivery of setting good documentation standards

Technical Skills

• Strong, hands-on knowledge of Microsoft Azure — including IaaS, PaaS, identity (Entra ID), and cloud governance.

• Solid experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and Intune.

• Working knowledge of Microsoft Dynamics 365 from an IT operations and platform management perspective.

• Understanding of enterprise networking — LAN/WAN, firewalls, DNS, VPN, and network monitoring.

• Familiarity with IT security principles as they apply to infrastructure and cloud environments.

Leadership and Professional Competencies

• Structured and organised — able to bring clarity and prioritization to a team with high technical depth.

• Strong project management skills with the ability to plan, track, and deliver work systematically.

• Excellent communication skills — able to translate technical complexity for business stakeholders and vice versa.

• Mature, calm, and confident — capable of leading experienced specialists without micromanaging.

• Collaborative mindset with a genuine interest in cross-departmental alignment and knowledge sharing.

Interested?

If you want to apply for the position, please follow the link and attach your CV. As we review applications on an ongoing basis, we encourage you to apply as soon as possible.

Would you like to know more about us?

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Moving Healthcare. Moving You.

In Abacus Medicine Group, you’ll experience the power of Moving Healthcare. With our change mindset, we're moving the industry and improving healthcare as we broaden access to medicine.

But it's not just about moving healthcare, it's about Moving You. You’ll be part of a caring community of more than 1,750people across the World. With us, you will be valued, empowered, and have a direct impact on driving change. Let's access the future of medicine and make a difference together. Your move.