Job Description

As IT Continuity Program Manager, you will architect, govern, and continuously improve Garrett’s IT Continuity Management System (ITCM). You will ensure that critical IT systems, applications, and infrastructure supporting global manufacturing and engineering operations remain resilient, recoverable, and compliant with ISO 22301, NIST 800-53, and TISAX standards. You will partner with Infrastructure service owners, Application Owners, Plant IT focals, and non-manufacturing site IT leads across geographies to embed a culture of preparedness and rigorous recoverability.

Key Responsibilities

Business Continuity Planning

• Establish, implement, maintain, and continually improve the IT Continuity Management System (ITCM) based on ISO 22301 and NIST 800-53 frameworks

• Develop and maintain comprehensive Business Continuity and Disaster Recovery plans for all IT systems and services

• Identify critical IT assets, applications, and infrastructure components essential to global business operations

• Work with Business functions to define Functional Cyber BCP – manual workaround processes to sustain operations without IT dependence during a cyber crisis

• Conduct Business Impact Analyses (BIA) and Application Impact Analyses (AIA) to prioritise recovery efforts and allocate resources

• Monitor, measure, analyse, and evaluate ITCM conformance with organisational policies and industry standards; address nonconformities

Risk Management

• Perform periodic risk assessments covering critical processes, applications, and infrastructure identified in BIA/AIA exercises

• Define appropriate RPO (Recovery Point Objective) and RTO (Recovery Time Objective) thresholds in collaboration with business and functional teams

• Implement risk mitigation strategies; stay current on emerging threats and adjust continuity plans accordingly

• Conduct periodic reviews and tests of IT Continuity Plans; report findings to management with actionable improvement recommendations

Plan Testing & Maintenance

• Coordinate and conduct regular DR drills, tabletop exercises, and full failover tests to validate plan effectiveness

• Document test results, identify gaps, and update DRP, AIA, and ARP documents accordingly

• Validate that all enterprise sites and applications have current, tested DRP and AIA documentation per defined priority tiers

• Ensure IT DR sustainability plans are well-defined, documented, executed, and meet defined recovery standards

Incident Response & Crisis Management

• Lead IT response during emergencies, coordinating cross-functional efforts to minimise downtime and restore services

• Collaborate with incident response teams to contain and mitigate security breaches, cyber-attacks, and other disruptions

• Communicate proactively with senior management and stakeholders during crisis situations, providing regular status updates

TISAX & Compliance

• Support TISAX certification for critical manufacturing plants and engineering R&D locations

• Assist IT Service Owners and Plant/Site IT managers in implementing TISAX requirements within their services and locations

• Coordinate with external audit firms for TISAX external assessments and label achievement

• Maintain compliance with ISO 22301, NIST 800-53, ISO 27001, SOX, PCI, and GDPR as applicable

Policy Development

• Establish and maintain IT continuity policies, standards, and procedures aligned to industry best practices and regulatory requirements

• Conduct internal assessments and coordinate internal/external audits at planned intervals

Training, Awareness & Reporting

• Design and deliver training programmes to educate IT staff on their roles in continuity events

• Foster a culture of preparedness and resilience across the global IT organisation

• Report IT Continuity KPIs and metrics to senior IT and enterprise leadership on a periodic basis

• Proactively communicate remediation status to internal and enterprise leadership

Qualifications & Experience

Education

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline (Master’s preferred)

Experience

• 10+ years of total IT experience; 5+ years in IT Business Continuity / Disaster Recovery for a global enterprise

• ~5 years implementing Business Continuity across a complex, multi-site IT organisation

• ~5 years managing Risk/Compliance programmes based on NIST, ISO 27001, SOX, PCI, or GDPR frameworks

• ~5 years in information security concepts: vulnerability assessments, incident response, enterprise security architecture and governance

• Proven track record of conducting enterprise risk assessments and driving measurable remediation outcomes

Certifications (Preferred)

• CISSP, CISA, ISO 22301 Lead Implementer/Auditor, or ISO 27001 Lead Implementer/Auditor

Key Skills

Technical

• Deep understanding of IT infrastructure, systems architecture, cloud technologies, and enterprise data centre operations

• Hands-on experience with BIA, AIA, DRP, and ARP document frameworks

• Working knowledge of Microsoft 365 suite – Excel, Word, Visio, Project, PowerPoint

• Familiarity with TISAX assessment criteria and automotive cybersecurity requirements (advantageous)

Leadership & Soft Skills

• 3 to 5 years managing customer-facing or extended cross-functional project teams

• 5+ years in PMO design, metrics management, and audit/compliance activities

• Excellent analytical and problem-solving skills; ability to prioritise and decide under pressure

• Strong communication and stakeholder management skills – able to engage from plant floor to C-suite

• Ability to work independently in a fast-paced environment with tight deadlines and minimal supervision

• Highly motivated, results-oriented, and an effective change agent capable of influencing across geographies

What We Offer

• High-impact global role with direct visibility to senior IT and enterprise leadership

• Opportunity to define and lead Garrett’s IT resilience strategy across 20+ countries

• Exposure to TISAX, ISO 22301, NIST, and leading cybersecurity frameworks

• Competitive compensation, professional development support, and certification sponsorship

• Collaborative, inclusive work culture with global cross-functional exposure

Garrett is a cutting-edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.