Job Description

POSITION PURPOSE:

The Global BSv IT Technology Solution Owner (TSO) team is responsible for creating end-to-end technology solutions for potential clients and existing engagements. The portfolio of applications handled by the team is extensive and covers all business areas, including IFAO, ICO, ISCO, IPO, and FS. To meet market and internal needs, the team is expanding and looking for motivated, technology-curious professionals to bring new capabilities and innovative ideas. This role focuses on technology solution design and support to sales processes, combining process and technology expertise.

MAIN ACCOUNTABILITIES:

• Collect business and system requirements from clients and internal process teams.
• Design IT solutions and perform cost calculations based on input from Solution and Digital (CTIO) Architects.
• Respond to requests for additional information related to IT solutions.
• Represent the Global IT team in client presentations and workshops.
• Support engagements in defining optimal and cost-effective IT solutions for identified business opportunities.
• Drive standardization of IT solutions aligned with GPM across delivery centers and engagements.

CANDIDATE PROFILE:

• Academic background in Information Technology or a related field (e.g. Computing Engineering, Systems Analysis, Computer Science).
• Minimum of 5 years of experience in administrative or equivalent roles.
• Strong knowledge of IT infrastructure, including network connectivity, application access solutions, and telephony environments.
• Good understanding of Capgemini organization and internal processes, with focus on GPM and ESOAR (desirable).
• Excellent documentation skills with strong attention to detail.
• Consulting skills, including:
  • Facilitation
  • Presentation skills
  • Influencing skills
  • Rapport building
  • Consensus building
• Advanced skills in Microsoft Word, PowerPoint, Excel, and Outlook.
• Fluency in spoken and written English; Spanish is an advantage.
• Knowledge of or background in process areas (preferably GPM) is an asset.

REQUIREMENTS:

• Ability to organize, prioritize, and manage own workload with minimal supervision.
• Strong analytical skills and ability to summarize complex situations using a structured and methodical approach.
• Strong interpersonal skills to interact effectively with Global IT teams and key stakeholders.
• Ability to manage multiple projects and conflicting priorities simultaneously.
• Excellent written and verbal communication skills.
• Assertive, proactive, and resilient mindset with a positive “can-do” attitude.
• Results-oriented, ambitious, and eager to learn and grow in new roles with different clients.
• Alignment with Capgemini Core Values, demonstrating a positive and collaborative mindset.

- Grade Specific

Solution/Delivery Architect - Responsible for the application or domain architecture of a solution, including its assembly and integration into the existing landscape. In alignment with the principles, define the structure of the system, its interfaces, and the implementation. Responsible for the management and mitigation of technical risks, ensuring that the solution services can be delivered by the chosen technology components. Certification: preferably Capgemini Architects certification level 1 or 2, relevant security certifications, IAF and/or industry certifications such as TOGAF 9 or equivalent.