Raya CX

IT Compliance Lead

Raya CX  •  Cairo, EG (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Key Responsibility:

  • Lead information security compliance within RayaCX organization including all sites and divisions.
  • Lead the implementation, acquiring and certification readiness, and maintenance of ISO/IEC 27001.
  • Ensure ongoing compliance with PCI DSS, GDPR, NIST and SOC 2 and other information security frameworks and requirements.
  • Work closely with IT, Security, Operations, and other teams to ensure controls are implemented effectively.
  • Drive governance, risk management, and compliance (GRC) initiatives across RCX.
  • Audit and enforce IT compliance policies, procedures, and control frameworks.
  • Support training programs related to information security, compliance, and resilience.
  • Develop compliance dashboards, KPIs, and management reports.
  • Govern the design, implementation, and maintenance of IT Disaster Recovery Plans (DRPs).
  • Develop and maintain IT-related Business Continuity Plans (BCPs).
  • Work with IT information cybersecurity department closely on client's requirements.
  • Coordinate and lead BCP, risk assessments and DR testing exercises, documenting results and tracking improvements.
  • Reduced IT risks and improved control effectiveness.
  • Auditing IT risk assessments and compliance gap analyses across systems, infrastructure, and processes.
  • Define and implement control measures to mitigate identified risks and compliance gaps.
  • Ensure no risk or audit finding is closed without proper evidence, ownership, and validation.
  • Plan, lead and execute internal audits, external audits, and certification audits
  • Act as the main focal point for IT compliance during client and regulatory audits.
  • Track audit findings, define corrective actions, and ensure timely remediation.
  • Develop, maintain, and enforce policies, procedures, and standards across the organization.

Qualifications: Strong analytical -risk assessment skills -Result Orientation -Operational Awareness -Building Networks- Ability to translate compliance requirements into operational controls-Client interfacing communication skills.

Strong understanding of regulatory requirements, risk management frameworks, and industry best practices.

Strong audit performance with minimal findings.

Raya CX

About Raya CX

RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.

Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
Giza , EG
Year Founded
Unknown
Social Media