Job Description

Key Responsibilities

Clinical Informatics Leadership

• Serve as the primary liaison between clinical departments, IT, and executive leadership regarding clinical technology initiatives.
• Lead the design, implementation, and optimization of workflows within Epic
• Evaluate clinical workflows and recommend system enhancements to improve efficiency, safety, and documentation quality.
• Partner with nursing, physicians, ancillary services, and operational leaders to ensure technology supports clinical practice.
• Ensure compliance with regulatory standards including CMS, Joint Commission, and applicable state requirements.

Project Management

• Lead and manage clinical technology and informatics projects from planning through implementation and post-go-live optimization.
• Develop project plans, timelines, budgets, and resource allocations for informatics initiatives.
• Coordinate multidisciplinary teams including clinical leaders, IT analysts, vendors, and operational staff.
• Track project milestones, risks, and deliverables and communicate progress to executive leadership.
• Manage system upgrades, new module implementations, and workflow redesign projects within Epic
• Facilitate change management strategies to ensure successful adoption of new technology and reporting tools.

System Optimization & Clinical Workflow Improvement

• Identify opportunities to improve documentation efficiency, clinical decision support, and patient safety tools.
• Monitor system usage and performance metrics to ensure effective utilization of the EHR.
• Collaborate with quality and patient safety teams to integrate evidence-based practices into the EHR.
• Lead initiatives to improve clinical documentation, order sets, and clinical decision support alerts.

Reporting, Analytics, and Dashboard Development

• Lead the development, design, and maintenance of clinical and operational dashboards that support performance monitoring and decision-making.
• Utilize reporting platforms and analytics tools associated with Epic, including tools such as Epic reporting modules, data warehouses, and business intelligence platforms.
• Develop automated reports and dashboards for leadership that track key operational and clinical metrics.
• Partner with clinical, operational, and quality leaders to define data requirements and performance indicators.
• Translate clinical and operational needs into meaningful data visualization and reporting structures.
• Ensure accuracy, integrity, and consistency of data used in reports and dashboards.
• Support regulatory, quality, and accreditation reporting requirements through development of standardized reporting tools.
• Assist in the development of executive-level dashboards used by leadership teams to monitor performance, patient outcomes, and operational efficiency.
• Collaborate with analytics and IT teams to improve data extraction, reporting automation, and performance monitoring.

Training & Clinical Support

• Oversee clinical informatics education and ongoing training programs for clinical staff.
• Support onboarding and competency validation related to the electronic health record and reporting tools.
• Provide subject matter expertise and guidance to super users and department champions.
• Develop educational materials, workflow guides, and system best practices.

Data, Quality, and Performance Improvement

• Partner with quality, analytics, and operational teams to ensure accurate data capture and reporting.
• Support performance improvement initiatives by developing reports and dashboards that track key metrics such as quality outcomes, patient throughput, and documentation compliance.
• Assist with regulatory reporting and performance improvement initiatives across the organization.

Leadership Responsibilities

• Provide leadership and oversight for clinical informatics analysts or specialists.
• Promote collaboration between IT and clinical teams.
• Support organizational strategic initiatives related to digital health, clinical technology, and data analytics.
• Foster a culture of continuous improvement, innovation, and user engagement.

Qualifications

Education

• Bachelor’s degree in Nursing, Healthcare Informatics, Health Information Management, Data Analytics, or related field required.
• Master’s degree in Nursing, Healthcare Informatics, Healthcare Administration, Data Analytics, or related field preferred.

Licensure / Certification

• Current RN license preferred (if clinically focused).
• Informatics certification preferred such as:
• ANCC Informatics Nursing Certification (RN-BC)
• Certified Professional in Healthcare Information & Management Systems (CPHIMS)

Experience

• 5+ years of clinical experience in a hospital or healthcare setting.
• 3+ years of experience with Epic or other enterprise EHR systems.
• Experience developing or managing reporting dashboards and clinical data analytics tools.
• Demonstrated experience managing clinical technology or informatics projects.
• Experience working with business intelligence and reporting platforms (e.g., Epic reporting tools, SQL-based systems, or enterprise analytics dashboards).

Key Competencies

• Clinical workflow analysis
• Project management and implementation
• EHR optimization and configuration
• Data analytics and dashboard development
• Healthcare performance reporting
• Change management
• Regulatory compliance
• Stakeholder engagement
• Leadership and team development