Job Description

Location(s)

Bilbao Bizkaia, Biscay | Katowice, Slaskie | Llodio, Álava | Tudela, Navarra

Company

Guardian Glass

Career Field

Information Systems & Technology

Job Number

197720

Your Job

Guardian Glass is seeking an IT Business Systems Analyst Supervisor to join our team in Spain or Poland!

In this role you will lead and develop a cross-functional team while helping business leaders turn complex needs into valuable technology opportunities. This role combines people leadership, business partnership, and early-stage solution delivery in a global environment.

Our Team

We partner with business and technology leaders to clarify priorities, frame problems, and prepare opportunities for efficient discovery and delivery. The team works across product, architecture, data, security, and delivery functions to create measurable business value and a consistent stakeholder experience.

What You Will Do

• Lead, coach, and develop a cross-functional Business Systems Analyst team, clarifying roles, responsibilities, expectations, decision rights, and measures of success.
• Align team capacity and capabilities with business priorities, remove barriers, address knowledge gaps, and connect employees with opportunities where they can create the greatest value.
• Lead business intake and problem-framing conversations, defining the opportunity, desired outcomes, value drivers, risks, dependencies, and acceptance criteria.
• Partner with business leaders and teams across solution architecture, enterprise architecture, data and analytics, security, product, and delivery to evaluate options and recommend a path forward.
• Prepare work for discovery and delivery by maintaining clear epics, acceptance criteria, dependencies, estimates, and supporting documentation in Azure DevOps.
• Improve service performance and stakeholder experience by monitoring key performance indicators and service-level agreements, resolving escalations, and continuously improving processes.

Who You Are (Basic Qualifications)

• Experience leading, supervising, or formally coaching employees.
• Experience in business systems analysis, product delivery, technology engagement, or a related IT discipline.
• Experience translating business needs into technology or process solutions through problem framing, prioritization, and cross-functional stakeholder management.
• Experience working in Agile, Scrum, product, delivery, or operational-support environments.

What Will Put You Ahead

• Experience leading Business Systems Analysts in a complex, global enterprise environment.
• Experience with Azure DevOps, technology intake, solution discovery, operational support, key performance indicators, and service-level agreements.
• Bachelor’s degree in business, computer science, information systems, or a related field.

This role is not eligible for sponsorship.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes, offices and cars and in some of the world’s most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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