Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

All applications will be reviewed as long as the job posting is active.

Location: Seoul, South Korea

Reporting Line: D&IT Director, South Korea+

Employment Type: 12 Months Temporary (Conversion to permanent is subject to performance and headcount availability).

IT Business Solutions Analyst (Temporary)

As a IT Business Solutions Analyst, you will support and enhance business applications across JTI Markets and Regions. For 12 months, you'll collaborate with business stakeholders and global D&IT teams to identify opportunities, implement solutions, manage system enhancements, and drive continuous improvements. The role combines application support, project delivery, capability development, and innovation while ensuring compliance with JTI standards and governance.

What You’ll Do:

• Support and maintain business applications within the assigned portfolio.
• Partner with business stakeholders to understand requirements and identify technology solutions.
• Participate in regional and global system rollouts, upgrades, and localization projects.
• Manage incidents, enhancements, change requests, and problem resolution activities.
• Leverage low-code technologies such as Microsoft Power Platform to deliver business solutions.
• Support demand management, solution implementation, and roadmap delivery.
• Work with vendors and external partners to ensure quality delivery and service performance.
• Promote innovation by identifying opportunities to improve business processes and user experience.

What We’re Looking For:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 2 years of IT experience.
• Experience in at least two of the following:
• Experience in business requirements analysis and project implementation.
• Understanding of solution design, integrations, and application support.
• Strong stakeholder management and communication skills.
• Fluent in written and spoken Korean and English.

What to Expect

At JTI GBS, we prioritize your well‑being with comprehensive wellness initiatives, hybrid and flexible work setups, and benefits like daily meals and shuttle services. As part of our global business services hub, you'll gain access to world‑class development programs and opportunities to collaborate, grow, and progress across JTI’s international markets.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.