ContactLink Solutions LLC

IT Business Intelligence & Data Solutions Specialist

ContactLink Solutions LLC  •  Santa Ana, CA (Hybrid)  •  5 days ago
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Job Description

IT Business Intelligence & Data Solutions Specialist

🖥 Position: IT Business Intelligence & Data Solutions Specialist
📍 Location: Santa Ana, El Salvador. 
💼 Work Type: Hybrid (Home Office and On-Site 1 day a week). 

 
We are looking for a Business Intelligence & Data Solutions Specialist to join our IT team. This role is ideal for someone passionate about transforming data into actionable insights and developing innovative reporting solutions that support business growth.
You will work closely with multiple departments across the organization to design dashboards, automate reporting processes, develop KPIs, and build scalable data solutions that improve operational efficiency and decision-making.
If you enjoy solving business challenges through data, automation, and technology, we'd love to hear from you.

Key Responsibilities
  • Design, develop, and maintain interactive dashboards using Power BI
  • Create and manage KPIs, scorecards, and operational reports for various business areas.
  • Develop and maintain databases, data models, and reporting structures.
  • Collect, transform, and analyze data from multiple sources to generate meaningful insights.
  • Automate manual reporting processes to improve efficiency and scalability.
  • Partner with Operations, QA, Recruitment, HR, Finance, and Leadership teams to understand business reporting needs.
  • Ensure accuracy, consistency, and integrity of all data solutions
  • Identify opportunities to improve reporting processes and support data-driven decision-making.
  • Provide ongoing support for dashboards and reporting tools.
Qualifications Required
  • Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, or a related field (or equivalent experience).
  • 3+ years of experience in Business Intelligence, Data Analytics, Reporting, or a similar role.
  • Advanced experience with Power BI (dashboard development and data visualization)
  • Strong knowledge of SQL and database management.
  • Experience with DAX, Power Query, and data modeling.
  • Advanced Microsoft Excel skills.
  • Strong analytical, problem-solving, and organizational skills.
  • Advanced English level (spoken and written)
Preferred
  • Experience with Microsoft Power Platform (Power Automate, Power Apps).
  • Knowledge of Microsoft Fabric, Azure Data Services, or API integrations.
  • Basic knowledge of Python or other data analysis tools.
We're looking for someone who is:
  • Strong analytical mindset and passion for data-driven decision-making.
  • Detail-oriented with high standards for data accuracy and quality.
  • Proactive approach to automation and process improvement.
  • Ability to manage multiple priorities in a dynamic environment.
  • Strong communicator who can translate business needs into technical solutions.
Why Join Us?
  • High-impact role supporting multiple business functions.
  • Exposure to strategic reporting and leadership-level insights.
  • Opportunity to drive automation and shape data processes.
  • Collaborative and growth-oriented environment.
  • Continuous learning and professional development opportunities.
If you're ready to leverage data to drive smarter decisions and create meaningful business solutions, we'd love to meet you. Apply today!

Join ContactLink Solutions LLC and help us build an exceptional team of professional interpreters! 🌍

IMPORTANT: This position is available  ONLY for El Salvador residents
If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀
ContactLink Solutions LLC

About ContactLink Solutions LLC

Experienced Language Service Provider (LSP) offering comprehensive Interpretation, Translation and Contact center solutions. With expertise in over 200 languages, we deliver exceptional linguistic services to clients worldwide. Our team of skilled linguists ensures accurate and culturally sensitive translation, while our expert interpreters enable seamless multilingual communication in various settings. With a focus on quality, efficiency, and client satisfaction, we assist organizations in navigating language barriers and achieving their international goals. Let us help you break down linguistic barriers and unlock new opportunities in the global marketplace.

Industry
Marketing & Advertising
Company Size
51-200 employees
Headquarters
Wilmington, Delaware
Year Founded
2022
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