Student interns will work under the supervision of IAMIdentifyServices and Solutionsstaff. Core responsibilities include:

Key Responsibilities

• Create, update, and maintain IAM process documentation, standard operating procedures, and user guides.
• Assistin developing and executing test plans, test scripts, and validation activities based on business and technical requirements.
• Support reconciliation efforts tovalidateidentity data and target system attributes for accuracy and consistency.
• Assistwith the bi-annual IAM Security Group Audit by coordinating with stakeholders tovalidateaccess and support least-privilege access controls.
• Generate and analyze identity reports, queries, and operational metrics to support decision-making and process improvements.
• Develop an understanding of the identity lifecycle, including identity creation, role assignments, access changes, and deprovisioning.
• Assistwith theusermatch process by collaborating with multiple UVA departments to verify,validate, and resolve identity data discrepancies.
• Help investigate and resolve identity data processing issues and support the Operations team with escalated requests.
• Coordinate andparticipatein system testing tovalidateFischer Identity functionality and support platform upgrades and new feature deployments.
• Review monthly sponsored account reports to verify that accounts have an assigned sponsor and validexpirationdate, supporting IAM governance and compliance.
• Build andmaintainpositive working relationships with university departments and stakeholders to support identity management processes, data integrity, and operational excellence.
• Gain hands-on experience with enterprise Identity and Access Management technologies, including Fischer Identity and Grouper, while supporting operational initiatives and continuous process improvement.

Required Qualifications

• Current University of Virginia undergraduate or graduate student.
• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Strong organizational skills with the ability to prioritize multiple assignments and consistently meet deadlines.
• Demonstrated ability to work independently after training while contributing effectivelyina collaborative team environment.
• Experience creating andmaintainingclear,accuratedocumentation with a high degree of consistency.
• Dependable, self-motivated, and committed to delivering high-quality work.
• Willingness to use approved mobile applications on a personal device, ifrequiredfor business purposes.

Preferred Qualifications

• Knowledge of Identity and Access Management (IAM) concepts, including identity lifecycle management, provisioning, deprovisioning, and access governance.
• Experience gathering and documenting business requirements, user stories, use cases, functional specifications, system requirements,andtest cases
• Familiarity with Agile methodologies and experience working in an Agile environment.
• Experience with software quality assurance (QA), including developing and executingfunctional, integration, performance, and user acceptance testing.
• Familiarity with business process analysis, process improvement, and workflow documentation.
• Strong interest in cybersecurity, identity management, enterprise IT operations, or business analysis.

Training & Support Provided

Interns will receive paid training covering:

• Comprehensive onboarding to the Identity and Access Management (IAM) Operations team.
• Hands-on training in IAM concepts, identity lifecycle management, and access governance.
• Training on UVA's IAM operational processes, tools, and workflows.
• Ongoing mentorship and guidance from experienced IAM team members.
• Collaborative work environment with opportunities to work alongside cross-functional teams and University stakeholders.

What Students Gain

• Hands-on experience with enterprise Identity and Access Management (IAM) technologies, including Fischer Identity and Grouper.
• Practical experience supporting operational and project-based IAM initiatives.
• Exposure tobusiness analysis, requirements gathering, process documentation, and workflow improvement.
• Experience developing and executing system testing andvalidatingbusiness requirements.
• A deeper understanding of identity lifecycle management, access governance, and enterprise security practices.
• Opportunities to build technical, analytical, communication, and problem-solving skills in a higher education IT environment.
• Experience collaborating with technical teams and business stakeholders across the University.
• Real-world experience that prepares students for careers in Identity and Access Management, cybersecurity, business analysis, or enterprise IT.

Duration:Fall2026 (withpossible extensionintoSpring)
Compensation:$ 18-20hr
Work Hours:Flexible scheduling; targetup to20hours per week

To Apply

Interested students willsubmit

• Résumé
• Brief statement of interest
• Fall semester availability