The IT Business Analyst II is responsible for supporting IT initiatives including gathering business requirements, identifying meaningful KPIs, generating a cost benefit analysis, providing project support to development teams to clarify requirements and resolve issues, supporting RFI/RFP efforts, and conducting post initiative business value validation.
JOB DUTIES AND RESPONSIBILITIES:
Gather and document business requirements associated with IT requests
Understand user requirements and support users and development teams during the development, testing and deployment phases of projects. This includes clarifying requirements, resolving issues, creating project documentation and other project needs
Support developer testing and UAT
Update projects data to support BA activity tracking
Support financial analysis for projects, assisting IT and business leads with financial calculations
Provide rough labor estimates of initiatives meeting criteria for BA involvement to the IT Resource Management team
Assist with the identification of meaningful KPIs associated with initiatives processed by the BA team
Identify and document business value for projects and potential projects
Assist in the development of decision documents – supporting IT and business leads as needed
Assist in the development, submission, management and analysis of RFIs or RFPs
PHYSICAL AND SENSORY DEMANDS:
Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.
EDUCATION:
Bachelor’s Degree in Business Administration or Healthcare Administration (or relevant major) or equivalent work experience is required.
TRAINING AND EXPERIENCE:
Minimum 2 years of financial and/or business analytics experience required. Minimum 2 years of
experience working in a team environment and an ability to work independently with little oversight required. Minimum 2 years of experience performing project assessments or equivalent required. Minimum 3 years of IT experience required. Minimum 2 years of healthcare experience preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
