Core Job Posting Data

• 
  Position
  Title: IT Business Analyst - Commercial Finance & Revenue Management

• 
  # of
  Positions Requested: 1

• 
  Length
  of Contract: Start - 6.1.26/ 6.8.26 & End - 1.29.27
  (potential extensions upto 2 yrs)

• 
  Location/Site:
  North Chicago

Description Details

• 
  Job
  Description

• 
  Role:

• 
  Client’s
  US Commercial Finance to support and enhance
  the systems and data capabilities that underpin revenue management,
  rebate processing, and commercial reporting. This role sits at the
  intersection of business and technology, working across a portfolio
  of commercial platforms to translate complex business needs into
  well-defined system solutions.

• 
  As an
  IT Business Analyst, you will serve as a key liaison between business
  stakeholders and technical delivery teams, supporting the full lifecycle
  of system changes, from requirements gathering and design through
  testing, deployment, and documentation. You bring a structured,
  analytical mindset and are equally comfortable leading a requirements
  workshop, writing a user story, or digging into a data discrepancy with
  SQL.

• 
  Primary
  Responsibilities:

• 
  Partner
  with business stakeholders to understand, capture, and translate complex
  commercial and finance requirements into clear, actionable system
  specifications.

• 
  Support project coordination activities
  including milestone tracking, status reporting, and cross team
  dependency management to keep delivery on track

• 
  Operate as an effective member of blended
  delivery teams, supporting end-to-end system changes through
  Client’s
  System Lifecycle (SLC) framework, from
  initiation and design through testing and deployment

• 
  Analyze proposed system changes and new
  technical opportunities; assess and clearly communicate impacts, risks,
  and trade-offs to both technical and non-technical audiences

• 
  Perform
  hands-on data analysis using SQL to investigate issues, validate
  outputs, and deliver accurate, audience-appropriate insights across a
  range of business and technical stakeholders

• 
  Contribute
  to business case development for new initiatives; proactively identify
  and recommend opportunities for process improvement and operational
  efficiency

• 
  Create and maintain high-quality system
  documentation- including functional specifications, process flows, data
  dictionaries, and knowledge base articles — to support a robust and
  shared understanding of supported applications

• 
  Elicit, author, and refine agile user stories,
  requirements specifications, business process documentation, and
  solution design artifacts

• 
  Plan, coordinate, and execute testing
  activities - including system integration testing (SIT) and user
  acceptance testing (UAT) - to ensure delivered solutions meet defined
  business acceptance criteria

• 
  Ensure all delivery activities adhere to
  Client
  's division and corporate compliance standards,
  including change management and documentation requirements in ServiceNow
  and Kneat SLC

• 
  Required
  Qualifications:

• 
  4–7 years of experience in an IT Business
  Analyst or equivalent role; candidates with strong relevant experience
  at the lower end of the range will be considered

• 
  Proficiency
  in SQL for data querying, investigation, and validation across
  relational data environments

• 
  Demonstrated SDLC experience- with working
  knowledge of both waterfall and agile delivery methodologies

• 
  Hands-on
  experience with ServiceNow for change management, incident tracking, or
  IT service management workflows

• 
  Exceptional documentation skills: ability
  to produce clear, structured, and well-organized artifacts for both
  technical and business audiences

• 
  Strong
  analytical and problem-solving capabilities, with a track record of
  translating ambiguous business needs into well-defined requirements

• 
  Excellent communication and stakeholder
  management skills- comfortable facilitating working sessions and
  presenting findings to varied audiences

• 
  Preferred
  Qualifications:

• 
  Experience
  working in pharmaceutical, biotech, or life sciences commercial
  environments, particularly in areas such as revenue management,
  gross-to-net, rebates, or pricing

• 
  Familiarity with commercial and revenue
  management platforms (e.g. Model N Powered by N, Kernel Open Pharma,
  Flex or similar)

• 
  Experience with reporting and analytics tools
  such as QlikView, Power BI, or Cognos

• 
  Exposure
  to cloud-based data platforms or data lake environments (e.g., AWS,
  Azure)

• 
  Prior experience maintaining system
  documentation within Kneat SLC or equivalent quality/lifecycle
  management tools