Job Description

Amarr, a part of ASSA ABLOY – the global leader in opening solutions - is hiring an experienced Business Analyst at our Winston Salem, NC corporate office skilled at gathering, analyzing, and documenting business requirements for technology initiatives across the company. The ideal candidate will work closely with business stakeholders, project teams, and developers to ensure solutions align with business objectives and deliver measurable value.

Key Responsibilities

• Partner with stakeholders to identify business needs and define project objectives.
• Gather, document, and manage business, functional, and non-functional requirements.
• Facilitate workshops, interviews, and requirements-gathering sessions.
• Create user stories, process flows, workflow diagrams, and business requirements documents.
• Collaborate with developers, testers, and project managers throughout the project lifecycle.
• Analyze existing business processes and recommend improvements.
• Support solution design, testing, and user acceptance activities.
• Manage requirement traceability and change requests.
• Assist with training materials, documentation, and end-user adoption activities.
• Provide status updates and communicate risks, issues, and dependencies to stakeholders.

Required Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 5+ years of Business Analyst experience supporting business and technology projects.
• Strong experience with requirements elicitation and documentation.
• Experience creating user stories, process maps, use cases, and functional specifications.
• Strong analytical, problem-solving, and communication skills.
• Experience working in Agile and/or Scrum environments.
• Proficiency with Microsoft Office, Visio, Azure DevOps, or similar tools.

Preferred Qualifications

• Experience with process improvement methodologies.
• Experience supporting software development projects.
• Knowledge of data analysis and reporting tools such as Power BI or SQL.

Key Competencies

• Business Process Analysis
• Requirements Management
• Stakeholder Management
• Critical Thinking
• Communication and Facilitation
• Documentation and Organization
• Collaboration and Teamwork
• Change Management

The Details:

We offer a competitive salary based on experience and we understand the value of work-life balance. Our office hours are 7:30 – 5:30pm Monday – Thursday and 7:30-11:30a Fridays.

Benefits include Medical/Dental/Vision, Paid Time Off, Paid Holidays from day one, tuition reimbursement, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution) among others.

Our goal is to be a world-leading company that attracts diverse talent, where all team members feel safe being their true selves and are able to thrive in a work environment that promotes change, innovation, and provides equal access and opportunity.

We are part of a global company, ASSA ABLOY with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make ASSA ABLOY such a great place to work.

As one of North America’s leading garage door manufacturers, Amarr Company takes pride in fostering a culture where employees enjoy many opportunities for career growth, rapid advancement, and relocation to some of America’s most desired cities. Although Amarr Company is an international business, employees enjoy a family-oriented, caring culture and rewarding work environment. Amarr Company offers competitive wages, generous benefits, and a robust bonus program. At Amarr Company, the door is always open and there is no ceiling to your career growth.

Work Location

Winston Salem Support Center - 702