It’s an exciting time to be a part of SunSource, and we are a growing company seeking a highly talented and passionate IT Business Analyst in support of SunSource business operations. This position will work closely with business and technology leaders as both an analyst and business liaison to understand business objectives, identify project opportunities, gather project requirements, and lead project execution and implementation efforts that create enterprise value, optimize our cost structure, ensure process efficiency, optimize user productivity and reduce our risk As an IT Business Analyst, you will analyze business processes to enhance the ERP solutions for Industrial Distribution, Mobile, and Service & Repair business units as well as support both corporate functions and daily branch operations. You will work with your business counterparts to identify, analyze, and document business/functional requirements and business processes to identify and recommend appropriate solution options. Such options might include ERP system configuration and/or enhancement. Business solutions may involve the implementation or development of third-party and home-grown applications. This role will work closely with both internal and external development teams to implement these solutions and act as a liaison between IT & the end-user/client group. Effective and timely communications are essential to success in this critical role. During project implementation, this role is responsible for process development and documentation, ensuring appropriate testing, as well as delivering hands-on user training to new users or groups prior to go-live.

The successful candidate must be a great communicator, able to forge alliances with business leaders, juggle multiple priorities, understand both procure-to-pay and order-to-cash processes, be a great team member, and meet deadlines. As a member of the IT Team, the role contributes to the business applications team and may support efforts across SunSource strategic business units (SBUs) and will report into the CIO of UDG.

Accountability:Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs and able to perform one’s job with the broader goals in mind.

Collaborative Leadership: Promotes and generates cooperation among one’s peers and senior leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in building and evolving a unified enterprise business applications team.

Planning and Organizing:Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Manages priorities, goals, and timetables as assigned to achieve maximum personal productivity. Self-starter with excellent organization, administrative, interpersonal skills and project management. Possesses personal tact, discretion, and good judgement.

Organizational Understanding: Understands the agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one’s own group with those of the broader organization. Ability to interact cross-functionally with a wide variety of IT and business stakeholders including executives. Cultivates relationships through integrity and trust.

Training: Works to improve and reinforce performance of others. Facilitates their skill development by providing clear instruction/guidance based on best practices and in line with organizational standards in a manner that builds user competencies.

Communication: Creates an atmosphere in which timely and high-quality information flows smoothly both up and down the organization, inside the organization; encourages open expression of ideas and opinions. Excellent written and verbal communication, presentation and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents. Operates with a high degree of emotional intelligence.