SGN

IT Business Analyst

SGN  •  Portsmouth, GB (Hybrid)  •  14 days ago
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Job Description

IT Business Analyst

Walton Park | Personal Contract (dependent on skills and qualifications)

Full-time

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – Holiday Plus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

REQ5627

Shape solutions that really make a difference

This isn’t just another BA role. At SGN, you’ll be at the centre of a major transformation – helping redesign how we work, improving systems, and delivering better outcomes for our customers and colleagues.

We’re looking for a confident Business Analyst who can take ownership, challenge thinking, and turn complex problems into clear, deliverable solutions.

What you’ll be doing

  • ·Leading business analysis across projects and workstreams
  • ·Organisational & Operating Model design, Operational Performance improvements
  • ·Eliciting, analysing, and defining clear business and user requirements
  • ·Mapping processes and identifying opportunities to improve how we operate
  • ·Running workshops and building strong stakeholder relationships
  • ·Working closely with architects, developers, and product teams
  • ·Platform delivery, deployment and business change
  • ·Supporting decision-making with well-evidenced options and recommendations

What we’re looking for

  • ·Proven experience as a Business Analyst in delivery environments
  • ·Strong stakeholder engagement and facilitation skills
  • ·Ability to simplify complex problems and communicate clearly
  • ·Experience working in Agile, Waterfall, or hybrid environments
  • ·A proactive mindset – comfortable challenging assumptions

Why join now?

We’re in the middle of significant, high-impact change. You’ll work on programmes that matter – shaping systems, influencing decisions, and delivering real business value.

Plus, you’ll be part of a growing BA community where best practice, development, and knowledge sharing are genuinely valued.

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

About us | Benefits |Diversity and inclusion



SGN

About SGN

SGN manages the network which distributes natural and green gas to approximately six million homes and businesses across Scotland and southern England. Our pipes deliver gas safely, reliably and efficiently to each of these customers.

Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe and warm by leading the way in energy delivery.

Emergency: We provide the National Gas Emergency Service day and night. We’ll always make the situation safe whether the gas emergency is inside or outside a property.

Connect: Every year, we connect around 20,000 customers to our network and we help thousands of our most vulnerable customers heat their homes for less.

Upgrade: We’re committed to upgrading our network and we use the latest technology as we replace, renew and maintain our pipes. We’re constantly innovating to ensure a safe, secure and sustainable future for our network.

Visit our website or follow us on social media to find out more about how we keep our customers safe and warm all day, every day.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Horley, GB
Year Founded
2005
Website
sgn.co.uk
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