Symbiotic Group Inc.

IT Business Analyst

Symbiotic Group Inc.  •  Canada (Onsite)  •  1 day ago
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Job Description


Position:

IT Business Analyst


Location:

Toronto, ON

Job ID#:

RQ11111

Duration:

12 Months


Role Overview


The organization is seeking an experienced
IT

Business
Analyst

to support a large, complex digital and systems
transformation initiative. This role works closely with project management,
delivery teams, vendors, and business stakeholders across the full project
lifecycle.


The Business Analyst will play a key role during the
design,
implementation, and testing phases

, ensuring business needs are accurately
translated into high‑quality system solutions that align with public‑sector
standards, governance, and digital service requirements.


Key Responsibilities


  • Support
    design, implementation, and testing phases of assigned initiatives

  • Report
    assignment progress regularly, identify risks/issues, and recommend
    mitigation strategies

  • Lead
    or participate in cross‑functional teams developing business and
    technology solutions

  • Conduct
    feasibility analysis, project scoping, and work effort estimates

  • Facilitate
    Joint Application Design (JAD) and Joint Requirements Planning (JRP)
    sessions

  • Analyze
    and document current‑state and future‑state business processes and data
    flows

  • Elicit,
    analyze, validate, and document business and system requirements

  • Apply
    standardized requirements management tools and templates

  • Review
    and provide feedback on technical design documentation

  • Participate
    in walkthroughs at defined project milestones

  • Ensure
    effective knowledge transfer throughout the engagement

  • Follow
    direction from the Project Manager and/or Lead Business Analyst


Key Deliverables


  • Business
    cases and procurement documentation

  • Business
    requirements, rules, and process models

  • System
    requirements specifications

  • Business
    and data glossaries

  • Business
    and system use cases

  • User
    epics, stories, themes, product backlogs, and sprint plans

  • Conceptual
    and logical data models

  • Functional
    and non‑functional requirements

  • Requirements
    traceability matrices

  • User
    interface specifications and prototypes (low and high fidelity)

  • Reporting
    specifications

  • Test
    plans, strategies, and test cases

  • Risk
    and issue logs

  • Status
    reports and work plans

  • Architecture
    artifacts required for governance reviews

  • Additional
    project artifacts as required


Development & Testing Support


  • Support
    development teams during build and testing

  • Review
    test strategies, plans, and test cases

  • Manage
    defect logs and issue resolution

  • Support
    integration, system, and user acceptance testing

  • Respond
    to end‑user inquiries

  • Coordinate
    risks, dependencies, and inter‑project activities

  • Maintain
    all artifacts in a shared project repository


Qualifications & Skills


Technical & Methodology


  • Strong
    knowledge of SDLC and delivery methodologies (Agile, Waterfall, Iterative)

  • Experience
    with UML, business object‑oriented modeling, and structured analysis
    techniques

  • Experience
    analyzing and estimating large, integrated mainframe and mid‑tier systems

  • Experience
    supporting complex online and batch transaction environments

  • Experience
    modernizing and supporting legacy systems, including COTS implementations

  • Experience
    with backlog management, sprint planning, and Agile facilitation

  • Experience
    with prototyping, reporting, and requirements management tools


Business Analysis & Public Sector Experience


  • Strong
    experience producing comprehensive BA deliverables

  • Experience
    working within public‑sector governance, architecture, and compliance
    frameworks

  • Knowledge
    of digital service standards and accessibility requirements (AODA)

  • Experience
    with feasibility studies, business cases, and approvals processes

  • Understanding
    of enterprise architecture checkpoints and governance models


Soft Skills


  • Excellent
    analytical, problem‑solving, and decision‑making skills

  • Strong
    communication, facilitation, and presentation abilities

  • Ability
    to work independently and collaboratively

  • Strong
    stakeholder management and negotiation skills

  • Creative,
    user‑centric mindset with attention to detail


Experience


  • 8+
    years of Business Analysis experience

  • Proven
    experience delivering complex, enterprise‑scale initiatives


About Symbiotic Digital


Symbiotic Digital

provides the IT Experts you need to
solve problems and get things done. See what the top 2% in their field can do
for you.
(Symbiotic Digital is a division of Symbiotic Group Inc.)


We serve customers in two ways:


  1. Digital
    Experts:

    IT consulting expertise — Bright minds that produce proven
    results

  2. Recruitment:

    Finding the right people you need


Serving IT and business leaders, Symbiotic Digital enables
organizations to solve challenging problems by providing uniquely evaluated
experts through our
QMS – Quality Management System Staff Development Model

.
We are a
100% Indigenous‑owned company

.


Submit your resume:
RecDep@symbioticgroup.com
Symbiotic Group Inc.

About Symbiotic Group Inc.

Questions we hear and address…….

• How do I build a repeatable sales process that builds pipeline?

• How do I build a digital marketing program that gets results?

• What steps do I need to take to feel more in control of my business?

What We Do

We provide bespoke Consulting Services for SMBs and New Ventures.

We work ‘ON’ your business to help you gain control, improve process and drive growth.

We solve the problems hindering business growth by building winning plans, processes and core systems to measure progress and drive results. We provide the following:

• Create winning strategy & plans to drive growth

• Build processes that drive repeatable results and reduce risk

• Create core systems to manage and measure progress.

Whom Are We For?

We are for SMB B2B growth companies with fewer than 100 employees who need help to get to the ‘next level’.

We are for business owners whose business problems include: gaps in business planning and strategy, sales and digital marketing needs, weak or missing business processes, and the absences of core management systems to confidently understand finances and make decisions.

Our Difference: Why Choose Us?

Symbiotic Group has over 30 years’ experience working with SMB organizations serving their unique business needs.

We bring SMB focused expertise from more than one discipline so that you can get the precise assistance you need for your unique growth journey.

We have experts in the following key areas needed by SMBs:

• Business Planning & Strategy

• Sales – Automation, Customer Journey

• Marketing – Intel Led, SEO, Social, Content, Email, PR

• Operations – Finance, Accounting/Bookkeeping, HR & Recruitment

We work ‘ON’ your business to help you gain control, improve process and drive growth.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Oakville, CA
Year Founded
1998
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