Job Description

Who We Are

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at personifyhealth.com.

Responsibilities

Ready To

We are seeking an IT Business Analyst to support the Business Operations Manager and help drive transformation in how our IT Operations function. In this role, you will be responsible for analyzing business/technical requirements, balance operational needs while delivering creative practical solutions in a fast-paced environment. The ideal candidate is a strong analytical thinker, proactive problem-solver, highly organized individual with a strong understanding of the IT environment.

What You'll Actually Do

• Collaborate with IT and Security to understand existing processes, workflows and standard operating procedures.
• Assist in modification and development of IT and Security processes, enhancing business procedures, optimizing operational efficiency, and reducing costs.
• Document standardized procedures for the effective utilization of processes and IT technology - encompassing systems, workflows, protocols, repetitive tasks to ensure consistent and reliable operations.
• Act as a liaison between technology and operations, aligning technical capabilities into practical process improvements.
• Gather requirements and interpret data, while delivering actionable insights to support decision-making.
• Collaborate in company-wide initiatives and transformational efforts, to coordinate comprehensive needs and potential interdependencies.
• Assist the Business Operations Manager in operational day-to-day, supporting ongoing initiatives and execution.
• Contribute to dashboards, metrics and reporting to support operational visibility.

Qualifications

What You Bring to Our Team

• Bachelor’s degree in computer science, Information systems, Business administration or related area or equivalent work experience.
• 3+ years of related BA experience, IT or Operations
• Proficient in business analysis concepts, process mapping & documenting requirements
• Organized, efficient, solution oriented and proactive working style
• Proven ability to effectively manage multiple priorities and initiatives in a complex, fast paced environment
• Excellent communication and teamwork skills, including cross-functional collaboration

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.