IT - BRM Portfolio Manager HR

Role Purpose

The IT - BRM Portfolio Manager HR acts as the strategic liaison between HR and IT, ensuring that HR strategies, processes, and initiatives are translated into technology-enabled solutions that deliver measurable business value.

In addition, the role leads and coordinates a small delivery team supporting HR systems, ensuring effective execution of integrations, incident resolution, and IT-side project coordination while maintaining governance, prioritization discipline, and financial oversight.

Core Responsibilities

Strategic Partnership with HR

• Build trusted relationships with HR leadership (HRIS, HRBP, COEs, HR Operations)

• Align HR strategy with IT and digital roadmaps

• Act as a strategic advisor on technology-enabled HR transformation

Demand Governance & Prioritization

• Own end-to-end demand intake process for HR initiatives

• Structure requests into clear business cases with measurable value

• Drive prioritization decisions with HR leadership

• Ensure alignment with enterprise priorities and resource capacity

Integration Delivery & Team Coordination

• Coordinate a small team responsible for delivery of HCM integrations

• Ensure alignment between integration work and enterprise architecture

• Collaborate with integration platforms (e.g., OIC, middleware) teams

• Oversee delivery quality and timelines for integration initiatives

Incident Management & Operational Support

• Oversee resolution of HR-related incidents and service disruptions

• Coordinate cross-functional teams to ensure timely root cause resolution

• Monitor recurring issues and drive continuous improvement actions

Project Coordination

• Coordinate IT-side activities for HR-related projects

• Ensure alignment between business expectations and IT delivery

• Track delivery progress, dependencies, and risks

Portfolio & SPM Management

• Maintain HR portfolio in SPM or equivalent tool

• Ensure projects are updated with status, risks, decisions, and milestones

• Provide visibility and reporting to stakeholders and leadership

Integration Awareness & Cross-System Alignment

• Ensure understanding of HR ecosystem integrations (HR, Finance, Payroll, VMS)

• Assess cross-system impacts of HR initiatives

• Ensure solutions are scalable and aligned with enterprise architecture

Financial Governance

• Collaborate in license estimation for HR systems and platforms

• Support budget estimation and forecasting for HR IT initiatives

• Track cost implications of demand and prioritize accordingly

Ownership & Execution Discipline

• Drive end-to-end ownership of initiatives and deliverables

• Track actions, risks, and dependencies to closure

• Ensure timely communication, follow-ups, and stakeholder engagement

Key Skills & Competencies

• Strong understanding of HR processes (HCM, payroll, talent, benefits)

• Experience with enterprise HR systems (e.g., Oracle HCM)

• Knowledge of integration patterns and middleware platforms

• Strong stakeholder management and communication skills

• Experience managing demand intake, governance, and prioritization

• Ability to lead small teams and coordinate cross-functional delivery

• Understanding of financial concepts related to IT budgets and licensing

Qualifications

• Bachelor's degree in Business, HR, IT or related field

• 7–12 years of experience in HR systems, IT, BRM, or consulting roles

• Experience in global organizations preferred

• Experience managing or coordinating small teams

• Certifications such as BRMP, ITIL, or PMP are a plus

KPIs / Measures of Success

• Effectiveness of demand prioritization and governance

• On-time delivery of integration and project initiatives

• Reduction in incident resolution time and recurring issues

• Accuracy and timeliness of Projects updates (status, risks, decisions)

• Stakeholder satisfaction (HR and IT leadership)

• Alignment of HR initiatives with enterprise architecture

• Accuracy of budget and license estimations