• 
  Assist
  in managing and maintaining network equipment such as routers, switches,
  and firewalls (e.g., FortiGate, Sophos).
• 
  Oversee
  updates and upgrades to network components to maintain optimal
  performance and security.
• 
  Monitor
  network performance and proactively identify issues or bottlenecks.

• 
  Support
  the installation, configuration, and maintenance of servers, storage
  systems, and virtualization platforms.
• 
  Assist
  in administering antivirus solutions, patch management, and user
  authorization processes to uphold system security.
• 
  Manage
  user accounts, permissions, and access controls across various systems
  and applications.
• 
  Oversee
  the daily monitoring of backup solutions, running backup and restore
  jobs, and troubleshooting failures.

• 
  Provide
  support for Microsoft services, including Active Directory, DNS, DHCP,
  and Office 365.
• 
  Ensure
  these services are properly configured, maintained, and integrated with
  other systems.

• 
  Aid
  in formulating and implementing departmental strategies, policies,
  procedures, and DOC (Department Operating Controls).
• 
  Ensure
  alignment with industry standards and organizational goals, recommending
  improvements when necessary.

• 
  Interact
  and negotiate with vendors, outsources, and contractors to secure
  necessary products and services.
• 
  Assist
  in maintaining and developing the IT budget, ensuring that spending
  aligns with organizational financial objectives.
• 
  Monitor
  service level agreements (SLAs) and vendor performance to optimize costs
  and service quality.

• 
  Collaborate
  with other IT teams to diagnose and resolve network or infrastructure
  issues.
• 
  Provide
  technical support to employees and end-users regarding connectivity,
  system performance, and software problems.

• 
  Contribute
  to IT projects, including the implementation of core systems. Assist in
  defining project scope, objectives, timelines, budget, and resources
  requirements.
• 
  Prepare,
  deploy, and manage infrastructure required for development, testing, and
  production environments.

• 
  Stay
  current with emerging technologies, particularly in networking,
  cybersecurity, and virtualization.
• 
  Recommend
  enhancements to existing systems and processes to ensure the IT
  infrastructure meets evolving business demands.
• 
  Participate
  in or lead training and onboarding sessions to strengthen team technical
  capabilities.

Requirements

• 
  Bachelor’s
  degree in Computer Science, Information Technology, or a related field.

• 
  Proven
  experience in IT administration (networks, servers, and systems) from 6 to 8 years.
• 
  Familiarity
  with enterprise-grade hardware (Cisco, Juniper) and firewall solutions
  (FortiGate, Sophos).
• 
  Hands-on
  experience with Microsoft services (Active Directory, DNS, DHCP, Office
  365).
• 
  Experience
  with virtualization technologies and backup/recovery tools is a plus.

• 
  Preferred
  certifications include CCNA, CompTIA Network+, or equivalent.
• 
  Advanced
  certifications (e.g., CCNP, MCSE) are an advantage.

• 
  Solid understanding of
  security best practices, including antivirus, patch management, and IDS/IPS.
• 
  Knowledge
  of virtualization platforms (VMware, Hyper-V) and backup solutions.

• 
  Excellent
  communication and collaboration skills, with the ability to work
  effectively across different teams and departments.
• 
  Strong
  analytical and problem-solving abilities, with a results-oriented
  mindset.
• 
  Ability
  to manage multiple tasks and deadlines in a fast-paced environment.