Job Description

IT Architect - Salesforce

FT / PT Status – Full-Time
Salary – $51.44 - $87.46 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Liz Vander Linden | evander@utah.gov | 801-957-7232
Application Deadline – 7/19/2026

Transform state services as a Salesforce Technical Lead with the Division of Technology Services. In this role you will establish technical vision, build a strategic roadmap, and enact governance and development standards for a State of Utah executive agency Salesforce ecosystem. The successful candidate will ensure that secure, scalable, and compliant Salesforce solutions are built to maximize value to the agency and improve access to important government services for the citizens of Utah.

This job may be filled at the level listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• Information Technology Analyst III, $42.54 - $72.46 per hour (Technical Lead)

Key Responsibilities

Organization Architecture & Strategy

• Architectural Roadmap: Define the long-term Salesforce vision aligned with agency objectives.
• Solution Architecture: Design and govern secure, scalable architectures leveraging Salesforce Public Sector Solutions (PSS) data models, OmniStudio, and Experience Cloud to deliver seamless, compliant citizen-facing digital portals and agency workflows.
• Multi-Project Design: Build scalable, secure, end-to-end solutions across diverse agency initiatives.
• Technical Debt Mitigation: Prioritize native, low-code/no-code configurations over custom development.
• Enterprise Integration: Define API-led frameworks and middleware strategies (e.g., MuleSoft) for connected systems.

Governance, Security, & Compliance

• Guardrail Establishment: Set architecture, environment, and development standards to ensure ecosystem stability and longevity.
• Data Architecture: Structure object models to optimize large data volumes and governance.
• Identity Management: Configure secure single sign-on (SSO), OAuth flows, and identity protocols.
• Access Control: Oversee complex data-sharing models, field-level security, and compliance auditing.

DevOps & Release Management

• CI/CD Maturity: Direct modern pipeline automation using source control, GitHub, Copado, or related tools.
• Environment Strategy: Synchronize sandboxes and control back-promotions across concurrent projects.
• Release Readiness: Evaluate tri-yearly Salesforce platform upgrades to mitigate system impacts.
• Deployment Oversight: Act as the ultimate authority for release risks, schedules, and final approvals.

Technical Leadership & Collaboration

• Engineering Oversight: Lead development team through technical vision and code reviews.
• Talent Mentorship: Upskill developers, business analysts, and administrators in platform best practices.
• Cross-Functional Alignment: Bridge technical execution with executive agency stakeholders.

Qualifications

• Minimum 7+ years in IT/software engineering, with at least 5+ years of hands-on, progressive experience developing and architecting enterprise Salesforce solutions.
• Expert programmatic mastery of the Salesforce platform, specifically including advanced Apex, Lightning Web Components (LWC), and modern JavaScript frameworks.
• Extensive experience designing, configuring, and securing complex, external-facing Salesforce Experience Cloud sites.
• Deep understanding of external user security models, including high-volume portal licenses, sharing sets, external sharing hierarchies, and secure public-facing APIs.
• Advanced proficiency with source control and automated CI/CD pipelines (e.g., GitHub, Copado).
• Proven success implementing REST/SOAP APIs, MuleSoft, or event-driven integrations.
• Comprehensive knowledge of enterprise security architectures, including single sign-on (SSO), OAuth, programmatic sharing, and external user access controls.
• Familiarity with Salesforce Data Cloud, Einstein/AI capabilities, Own (formerly OwnBackup), and large-scale data warehousing.
• Experience with agile development methodologies.
• Exceptional problem-solving capabilities, technical mentorship skills, and clear communication tailored for both developers and agency stakeholders.

Preferred Qualifications/Skills

• Salesforce Application Architect
• System Architect
• Experience Cloud Consultant
• Platform Developer II
• Integration Architect

About the Role

Location –
4315 S 2700 W
Taylorsville, Utah, 84129
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
Division of Technology Services (DTS): The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements daily. Learn more about DTS.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.