Job Description

Posting number: 2026-2082-06536

Department: Liquor and Cannabis Board

Division: Information Technology Services

Job classification: IT APPLICATION DEVELOPMENT - SENIOR/SPECIALIST

Posting type: Open & Promotional

Categories: IT and Computers

WSLCB Vision

Safe communities for Washington State

Mission

Promote public safety, public health, and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco and vapor laws.

This recruitment is open until filled. First review of applications will be August 24th, 2026, please submit an application on or before August 23rd, 2026. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage interested applicants to apply as early as possible.

This position is currently eligible to telework and requires a minimum of one (1) day per week in the office. This requirement is subject to change based on business needs.

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB)in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network; Veteran Employee Resource Group; Latino Leadership Network, Blacks United in Leadership and Diversity; Disability Inclusion Network; Washington Immigrant Network; Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network; Supporting our Voices, Empowering Rights, and Engaging Indigenous Governance; andInteragency Committee of State Employed Women

The Washington State Liquor and Cannabis Board (WSLCB) Information Technology Services Division (ITSD) is announcing an exciting opportunity for an IT Application Development - Senior/Specialist position located in Olympia, WA This position is within Salesforce Team which serves to define business technical needs, design, develop and maintain software solutions for WSLCB that are innovative, secure and meet IT industry standards. The Salesforce team consists of the WSLCB’s salesforce and ETL developers, system administrators, and business analysts. This Senior application/ETL developer, reports to salesforce team supervisor and, under general direction.

This is a senior Salesforce technical application, Azure integration, and data development position that is responsible for design, development, enhancement, and maintenance of agency’s Salesforce enterprise applications and all applications including all inter-system and inter-agency interactions.

The position is responsible with creating and ensuring the requirements and documentation standards within the Washington State Liquor and Cannabis Board (WSLCB) are adhered to. This position provides expert level technical services by designing, testing, implementing and maintaining multi- dimensional information systems used to issue licenses to produce, distribute and sell beer, wine, spirits, vapor products, cannabis and tobacco in the State of Washington; and tools to support the compliance services including education, audits, investigations, and public records. These systems provide, manage, monitor, and assess data required to make informed decisions at enterprise, division and business unit level for large and highly complex development efforts consisting of multiple applications consisting of various coding languages and integrations. This senior lead Salesforce and Azure integration developer will be responsible to lead development changes, coach and mentor junior technician within the LEEAD’s team. This position works with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems.

In addition, this position provides leadership to development and administrative efforts of custom, PaaS configuration and development, COTS and SaaS integrations, application and data conversions, system upgrades and enhancements to existing solutions, strategic direction, solution roadmaps, and mentorship to design, build, and maintain secure Salesforce and Azure solutions. This position plans, defines the current and future enterprise architecture of software solutions, designs multiple sub-applications for solutions and integrations, coordinates, builds, documents, and administers enhancements and maintenance of applications and all inter-system and inter-agency interactions.

This position includes the responsibilities of a database developer by taking business requirements to analyze and design, develop, test, normalize, install, and implement agency databases and data interfaces, including writing scripts for automated backups, replication and ETL processes.

The position must understand business problems and opportunities in the context of state and federal rules, requirements, and guidelines, and recommend innovative solutions that lead to strategic planning deliverables and enable the organization to achieve its goals.

In absences of other IT professionals during system changes, this position is required to elicit and document system requirements and acceptance criteria directly with their stakeholders, write test plans, test cases, train users on new software features, coordinate user acceptance testing, administer features of PaaS, and rollout deployments on regular bases.

If you have an interest in growing a new team and working with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems, we encourage you to apply to be a part of the WLSCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

Examples of duties

Some of the duties you will perform are:

• Develop detailed, comprehensive, and well-structured application architected designs to assure quality, efficient and secure complex software systems and databases for staff, other agencies, and the public to consume daily, weekly, monthly and yearly work.
• Develop complex, user intuitive, ADA compliance, and secure web user-interfaces which includes secure architecture design, coding, unit tests, function tests, system tests, and implementation.
• Architect application components, APIs and web services for re-usable code.
• Establish agency standard development tools and framework.
• Develop, review and approve code modification of fellow developers before migration into user acceptance testing and into production.
• Provide system analysis, consult, and support system failures of small to complex information systems independently.
• Plan, design, document, review and write code to create, enhance or fix application components.
• Using Cloud ETL services to build integration with Custom-Off the Shelf (COTS), Software-as-a-Service (SaaS) software, and Platform-as-a-Service(PaaS) services.
• Coordinate with COTS, PaaS, and SaaS vendors, application administrators and technical staff on defining technical integration, logging, reporting and security requirements, implementing, upgrades, enhancements and security patches.
• Verify and validate successful code migration and implementation including code review of Commercial off the Shelf (COTS) systems.
• Write code to enhance, improve logging, reporting and security of COTS, PaaS, and SaaS solutions.
• Use industry best practices to optimize custom and COTS/SaaS solutions and report data query performance.
• Optimize data models for PowerBI and write custom ETL solutions to extract transform data and load into WSLCB Salesforce system, and various interfaces for internal and external agency use.
• Stay current with new/emerging technologies and/or systems.
• Stay current with professional certifications as required by position.

Qualifications

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Seven (7) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

OR

An Associate’s degree from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Five (5) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

OR

A Bachelor’s degree or above from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Three (3) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

Additionally, you should also have the following experience (experience may be gained concurrently):

• Four (4) years of experience in standard Software Development Life Cycle while implementing enterprise principles, concepts, practices, and current industry standards as they relate to application development.
• Four (4) years of experience in integrating and interfacing PaaS, SaaS, and COTS solutions with different business systems.
• Four (4) years of experience in working in a Microsoft-based environment.
• Two (2) years of experience in leading a Salesforce application team on medium to large scale development efforts.
  

Preferred/Desired Qualifications:

• Experience in Microsoft Azure adoption, governance, and administration.
• Experience in data governance and principles of data management and the data life cycle.
• Experience in collecting and evaluating information for impact analysis and documenting functional and non-functional requirements for RFIs, RFPs, solution design, and maintenance.
• Experience working in an environment where IT security best practices, policies, and procedures are required and audited, with having responsibility for enforcing and administering the policies and procedures.
• Two years of experience in human resource management principles, practices, procedures, as well as personnel engagement, development and accountability using facilitation and coaching techniques.

Required Competencies:

The ability to take action to learn and grow

This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Competencies:

Accountability: Accept personal responsibility for the quality and timeliness necessary to achieve excellent results. With little oversight; develop innovative solutions to a variety of issues. Make timely decisions although faced with limited data or resources. Accept own role when expectations are not met, and respond quickly to resolve issues with others.

Build and Maintain Relationships: Earn the trust, respect, and confidence of coworkers and customers through consistent honesty and professionalism in all interactions. Build and maintain working relationships characterized by mutual acceptance and cooperation. Contribute to an environment that honors diversity, and uses diverse perspectives to meet the agency’s mission and goals.

Effective Communications, General: Convey clear, timely, persuasive messages that positively influence the thoughts and actions of others. Effectively express ideas and information through the written and spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader or audience (“plain talk”). Keeps supervisor and co-workers informed while sharing complete and accurate information with others to include staff and people outside the organization. Practices active listening by concentrating on person or caller; listens without interrupting; and asks questions to clarify and verify information.

Effective Communications, Writing Skills: Composes clear, straightforward, and technically correct documents. Proofreads and edits information to improve clarity, organization, content, and correcting errors in grammar, punctuation, and spelling. Independently compose written responses to emails and letters from customers answering questions, providing information, and/or explaining decisions made regarding eligibility for services or compliance with rules. Extract and compile data to prepare narrative, statistical or other reports for review, analysis, documentation, etc (e.g., financial, payroll, labor distribution, purchasing, inventory, registration, patient or student information)

LEAN: Actively pursue opportunities for problem solving and continuous process improvement, participate in team huddles, and promote program priorities and results.

Serving Customers: Build and maintain internal and external customer satisfaction with the products and services offered by the Liquor Control Board, develop innovative ideas that provide solutions to our customers’ challenges.

Safety: Understand and follow agency safety policies and other standards established to maintain a safe work environment. Carefully organize your personal workspace to minimize the likelihood of accidents. Report all injuries, accidents or hazards to your supervisor immediately.

Adaptability: Demonstrates flexibility in the face of change. Projects a positive demeanor regardless of changes in working conditions. Shows the ability to manage multiple conflicting priorities without loss of composure.

Analysis: Use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions.

Judgment:Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person(s) when necessary. Works effectively without constant and direct supervision or guidance.

Consulting: Employ expertise, credibility, and effective partnering to help clients identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.

Research Skills: gather information: Can create data gathering processes; can propose/formulate new processes; able to design new organizational systems; can validate appropriateness of data/information; can logically defend outcomes/results; can analyze and evaluate the accuracy of data; can integrate multiple items of data; contrasts conflicting data; can identify and organize documents and information in ways that make it useful for subsequent applications.

Stress Tolerance: Effectively handle highly stressful or adverse situations, making good decisions, working calmly and accurately, and helping to calm others.

Tact & Diplomacy: Respond to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers.

Workload Management: Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time.

Teamwork: Promotes cooperation and commitment within a team to achieve goals and deliverables.

Performance Leadership: Focuses on the result of the work performed and the outcome of our total effort on those we serve; Anticipates problems; develops contingency plan; Leads from the front – is visible; Builds collaborative relationships with customers and employees; Effectively sets priorities; Tends to today’s operations while investing and planning for the future; Develops and maintains a knowledge base, including a deep understanding of WSLCB programs, authorities, and resources; Treats the people and the program as special resources that must be safeguarded and nurtured.

Mentorship Skills: To guide, support, and empower junior IT technicians. Communication empathetically, foster growth, give effective feedback, and lead by example to build strong, inclusive mentoring relationships maintaining effective communication, aligning expectations, assessing understanding, addressing diversity, fostering independence, and promoting professional development.

Personnel Management: Assesses current and future staffing needs based on organizational goals and budget realities. Using merit principles, ensures staff are appropriately selected, developed, utilized, appraised, and rewarded; takes corrective/ disciplinary action when necessary.

Program Management: Effectively direct and integrate all aspects of a project or program, ensuring that work progresses toward achieving goals and objectives

If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.

Supplemental information

IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.

The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email hrjobs@lcb.wa.gov or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.