Job Description

Posting number: 2026-0053

Department: Board of Industrial Insurance Appeals

Job classification: IT APPLICATION DEVELOPMENT - JOURNEY

Posting type: Open

Categories: IT and Computers

Summary

Washington state residency is required upon hire.

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. You can read the BIIA's Pro-Equity Anti-Racism statement here.

About the Agency

The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.

The Board is a full-time, quasi-judicial, three-member board appointed by the Governor and confirmed by the Senate. The agency has approximately 140 employees and a biennial budget of approximately $56 million. Headquartered in Olympia, the BIIA also has staffed offices in Lakewood, Renton, Richland, Spokane, Vancouver, and Yakima.

The BIIA is a great place to work! We offer flexibility and mobility in the workplace to enhance work/life balance, to improve wellness, and to support a productive work environment, increased job satisfaction and engagement. You can read employee testimonials on our website at http://www.biia.wa.gov/Jobs.html.

Great Benefits! This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program. Tuition Reimbursement is available for eligible employees subject to guidelines and funding. You can find more information about benefits at Benefits - careers.wa.gov.

Examples of duties

About the Position

This position is a member of a five-person application development team. Duties include, but are not limited to:

• Application development, design, coding, testing, and implementation. Knowledge of the agency's primary application, database structure, and agency business practices is required to answer questions about reports, troubleshoot user problems, create and maintain templates, and support processes and applications that interface with the agency's primary business application.
• Backup Database Administrator (DBA) – Assist DBA supporting test and production environments for all databases, performing routine administrative tasks such as resetting user passwords, permission changes, and creating new users. Maintain MS SQL scripts.
• SQL/SOQL Reports and Queries – Assists with programming, maintenance, quality assurance, troubleshooting, and support for agency reports, ad-hoc queries, and Public Disclosure Requests using SOQL, Salesforce Report Writer, Apex scripting, and MS SQL.

Qualifications

Minimum Qualifications

• Associate's degree or higher in Computer Science, Computer Engineering, or related field. Relevant work experience may substitute, year for year, for the required education.
• Three (3) years of experience programming in ASP.Net, C#.Net, VBScript, and JavaScript.
• Three (3) years of experience in MS SQL using Visual Studio and MS SQL Tools.
• One (1) year of experience in Salesforce as a developer or system administrator.

The experience may have been gained concurrently.

Desired Qualifications

• Bachelor's degree or higher in Computer Science, Computer Engineering, or related field.
• At least two (2) years of experience programming in Salesforce, and Salesforce system administration.
• At least two (2) years of experience programming in DocuSign CLM.
• At least two (2) years of experience programming in MuleSoft.

Job-Specific Competencies

Demonstrated ability to:

• Serve as backup database and backup system administrator for Salesforce and Microsoft SQL Server.
• Program and develop applications and templates using Salesforce, DocuSign CLM, MS Word, PowerBuilder, VB Script, VB.net, C#, ASP.net, JavaScript, and HTML.
• Review and rewrite previously written code in compliance with specifications and standards.
• Provide adequate, simple, and easy-to-follow documentation of all essential items.
• Develop and maintain queries and reports using Salesforce Report Writer, SOQL, and Apex Scripting.

BIIA Core Competencies

• Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
• Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
• Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
• Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
• Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
• Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
• Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
• Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.

Statewide Equity Competencies

• The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
• The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Supplemental information

Notes:

1. This is a hybrid position. Working from the Olympia is required for at least three days per week during the onboarding/training period. Washington State residency is required upon hire.
2. Extended hours and/or work on weekends/holidays may be required if the need arises.
3. Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
4. This position is included in the bargaining unit represented by the Washington Federation of State Employees.

Application Process:

Interested candidates must apply on-line and attach the following:

• A cover letter specifying how you meet the qualifications listed above (no more than two pages).
• A current resume.
• A list of at least three professional references.

Please attach the required documents in the "provide attachment" section of the online application (we won't have access to the references on your online application). Only applicants who meet the required qualifications and submit all of the required documents by the closing date will be considered.

Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at (360) 753-6823, ext. 1123 or christy.sterling@biia.wa.gov.

The Washington State Board of Industrial Insurance Appeals is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring this announcement in an alternative format may contact the Human Resources Office at HROffice@biia.wa.gov or call 360-753-9639.