Job Description

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide.

LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences.

Mytheresa, NET-A-PORTER and MR PORTER offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products.

YOOX and THE OUTNET are the leading destinations for multi-brand off-season online luxury shopping.

The NYSE listed group operates in key markets worldwide. For more information, please visit https://investors.luxexperience.com.

LuxE are now seeking a talented IT Application Administrator to join the IT Services Leipzig team. Some of the essentials for you to know are:

Location: Leipzig, Germany

Department: IT Services

Reporting into: Team Lead IT Operations

Working Model: Hybrid

Contract Type: Permanent

Role Purpose:

Do you enjoy working independently, taking a proactive approach, and thinking outside the box? Perfect! As an IT Support & System Administrator (m/f/d), you will be the primary IT contact on-site at our Leipzig warehouse. You won't just ensure smooth operational IT workflows—you will also actively shape them: You will take on cross-location responsibilities (including Google Workspace & IAM), drive your own IT projects, and collaborate closely at eye level with the IT teams at our headquarter in Aschheim.

Here is a breakdown of what you’ll be doing:

• Ensure stable IT operations and provide independent on-site support at our warehouse location in Leipzig.
• Install, configure, and troubleshoot PCs, laptops, mobile devices, printers (Lexmark/Zebra), scanners, and other IT peripherals.
• Handle 1st and 2nd-level IT support incidents and assist with hardware rollouts and IT projects.
• Provision and manage endpoints and assign existing software packages via baramundi.
• Manage cross-location Google Workspace administration, focusing on user, group, and permission management.
• Contribute to Identity & Access Management using One Identity, including onboarding, offboarding, and authorization processes.
• Actively shape and optimize IT processes while gradually taking on additional administrative responsibilities.
• Collaborate closely with warehouse departments and central IT teams.

The type of person we are looking for:

• Completed degree or vocational training in IT, or a comparable qualification with relevant professional experience.
• Several years of practical experience in IT support and system administration, ideally in a warehouse or logistics environment.
• Solid working knowledge of supporting Windows endpoints, mobile devices, and IT peripherals.
• Experience administering Google Workspace as well as managing users and permissions.
• Experience using Jira and Confluence is an advantage.
• Basic understanding of Identity & Access Management; practical knowledge of One Identity and baramundi is a plus.
• Very good German skills and good English skills.
• Independent, structured, and reliable approach to work with a strong sense of initiative.
• Strong communication skills, team spirit, service orientation, and the ability to think cross-functionally and drive topics forward independently.

From the moment you join LuxExperience, we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Mid-Senior levelWorkplace Type: Hybrid