Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokBe a 1st tier to provide troubleshooting and technical support for AIS’s employees (internal user), AIS’s Dealer and AIS’s Branches for all internal application, software on windows base, hardware and all kind of peripherals, and all the tasks related to the end-user computing application over the phone and online ticket website.
Responsibilities
Be a 1st tier supporting about computer hardware/software including internal system to All AIS's employee, Dealer, Shop, and all the tasks related to the end-user computing application over the phone and online ticket website
To manage and tracking incidents until close all incidents within SLA and escalate to relate team
Qualifications
Age not over 22-25 years old
Bachelor's degree in Information Technology ,Computer Science, Computer Engineering or related fields
0 - 3 years working experience in IT support, help desk
Have basic knowledge about Hardware/Software computer program on windows
Strong technical and analytical skills
Good communication skill and service-minded
Able to coding will be advantage
Able to work in shift (day & time)*
Recruiter
Wanasiri Khamensang (วรรณศิริ เขม่นแสง)
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022.
AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
