A&O Shearman

IT analyst

A&O Shearman  •  Brussels, BE / Antwerpen, BE (Onsite)  •  2 hours ago
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Job Description

We have an exciting opportunity for a IT Analyst to join our IT team, based in A&O Shearman's Brussels and Antwerp Offices.

The IT analyst in Antwerp serves as the first line of technical support, handling incident resolution and service requests to maintain seamless IT operations. In addition to troubleshooting hardware and software issues, the analyst plays a key part in broader regional IT initiatives throughout Belgium and offers backup support to the Brussels office.

The position further encompasses a supporting function in overseeing the office’s audiovisual systems and assisting with the day-to-day management of the local network infrastructure. Finally, the analyst helps business-service teams administer and maintain their technical setups within the Antwerp location.

What will you do
  • You will be responsible for the correct follow-up and escalation of service desk tickets and requests (new joiner, leaver, etc).
  • You will deliver professional desk side support to the employees and clients of the firm.
  • Your hands-on support will ensure the smooth organisation of meetings and events.
  • You will be involved in the onboarding of new joiners and will guide new users through the setup of our systems and devices.
  • With your strong organisational skills you keep the device rental inventory up to date.
  • You will join a dedicated team and gain expert knowledge on our internal support systems.

Who we are looking for
  • You are service minded and enjoy customer contact.
  • You are proficient in English as well as Dutch.
  • You have a strong affinity with technological innovation.
  • You have a good knowledge of Microsoft Office 365 as well as the Microsoft Azure environment.
  • You are open to a flexible schedule and take pride in going the extra mile for your customers.
  • You like to work in a highly professional and demanding environment.
  • You demonstrate a flexible approach to your work and possess excellent organisational skills.
  • You show an ability to work alone or as part of a team.
  • You manage to prioritize, work under pressure and meet deadlines.
  • You possess experience with Cisco Call Manager, iManage and audio visual equipment is a plus.

Application process

We are committed to creating an inclusive environment where everyone can thrive and welcome applications from all eligible candidates.

We invite you to submit your application via the online tool available on our careers website (www.aoshearman.com/careers). Please note that applications submitted by email will not be considered.

To support your application, kindly upload your CV and cover letter (in English). Only complete application files can be taken into consideration.

As part of our recruitment process, and in order to comply with our legal obligations and internal policies, we require successful candidates to undergo a background screening. The screening also involves providing information on your criminal history through a separate private statement. We will only process information that is necessary and relevant to the position you are applying for. Access to this statement will be strictly limited to the local recruitment officer responsible for your application. Your backgroundscreening data will be deleted at the latest six months after receipt. Please see our data privacy notice for more details. If you have any questions, feel free to contact HRBelgium@aoshearman.com.

Agency applications will not be considered


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A&O Shearman

About A&O Shearman

A&O Shearman transforms the way law is practiced, to deliver unparalleled results for our clients' most complex matters – everywhere in the world.

We’re a law firm at the forefront of the forces changing the current of global business: energy transition, life sciences, technology, private capital, finance and beyond.

Fluent in U.S. law, English law, and the laws of the world’s most dynamic markets in equal measure, we support our clients with bespoke teams of expert minds. Ready to provide unmatched insight and seamless delivery, right now.

A firm where everyone can belong, excel, move markets and make a difference.

On May 1, 2024, Allen & Overy and Shearman & Sterling merged to become A&O Shearman.

Content on this page is general information only and not legal advice. Content may include attorney advertising.

Industry
Legal & Compliance
Company Size
5,001-10,000 employees
Headquarters
Global, GB
Year Founded
Unknown
Website
aoshearman.com
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