Job Description

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The IT Analyst is responsible for providing technical and functional support for clinical, operational, and business applications. This role works closely with hospital departments, end users, vendors, and IT teams to ensure systems and applications remain reliable, secure, efficient, and aligned with organizational and patient care objectives. The IT Analyst supports daily operations through troubleshooting application issues, analyzing workflows, configuring systems, coordinating upgrades and enhancements, and assisting with implementations, integrations, and go-live activities across multiple healthcare platforms. This position requires strong analytical, problem-solving, and communication skills, along with the ability to operate effectively in a fast-paced healthcare environment where system performance and availability are critical to patient care and hospital operations. Additional responsibilities include incident management, system testing, documentation, user support and training, compliance with healthcare regulations and security standards, and participation in continuous improvement initiatives to enhance operational efficiency and system performance.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

• Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or related field.
• Experience supporting applications in a healthcare or hospital environment.
• Strong troubleshooting, analytical, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with IT service management processes and ticketing systems.
• Understanding of healthcare regulations, security, and compliance standards.
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
• Open to travelling up to 50% of the time.

Preferred qualifications:

• Knowledge of clinical, operational, or business systems within healthcare organizations is a plus.
• Understanding of interfaces, databases, and integrations

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.35 to $53.25 The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf