Job Description

Your mission

As our IT Administrator, you are the owner of everything that enables our team to work productively, securely, and without friction: From laptops and office WiFi to networks, access rights, IT tooling and more.

You ensure our workplace IT runs reliably today and scales sensibly as exmox continues to grow. You’re hands-on, pragmatic, and proactive in fixing issues, preventing them, and continuously improving how we work.

What You’ll Do:

• Own our workplace IT environment across macOS and Windows for 120+ employees.
• Manage the full hardware lifecycle: ordering, setup, onboarding & offboarding, inventory, replacements.
• Maintain and improve office IT infrastructure, including WiFi, printers, meeting room tech, and firewalls.
• Ensure secure access management and basic IT security best practices.
• Be the first point of contact for IT-related issues, providing friendly and efficient on-site and remote support.
• Document systems, processes, and standards to keep IT transparent and scalable.
• Coordinate external IT vendors and service providers when needed.
• Continuously optimize tools, processes, and employee IT experience.

Your profile

• Hands-on experience as an IT Administrator, IT Support Specialist, or System Administrator.
• Strong knowledge of macOS and Windows environments.
• Solid understanding of networks, hardware, and basic IT security.
• Experience supporting non-technical users with patience and clarity.
• A structured, ownership-driven mindset. You fix issues and prevent them.
• Very good English and German skills (other languages are a plus).

Why us?

• Work-Life Balance: 30 days of paid vacation.
• Commuter Benefits: Public transportation tickets provided.
• Professional Development: Annual education budget of €1,500.
• Workation Opportunities: Combine work and vacation annually.
• Wellness: Access to over 10,000 gyms and spas in Germany through Wellpass.
• Probonio: Benefit from monthly tax free gift cards, up to 50 €
• Catering: Monthly team lunches, daily fruits, vegetables, and a variety of beverages.
• Flexibility: Flexible working hours and hybrid work model.
• Corporate Benefits: Exclusive discounts for major brands and platforms.
• Diversity: Join an international team with diverse cultural backgrounds.
• Fun and Games: Socializing area for relaxing activities during the workday.

Please note: this is not a remote only position, we offer you a flexible hybrid model here in Hamburg, Germany - working from home on Mondays & Fridays, coming to the office on Tuesday, Wednesday & Thursday!