Job Description

IT Administrator (Contractor, Up to 40 Hours/Month)

We’re looking for an IT Administrator to support our growing, fully remote team at AEQ. This is a hands-on, part-time contract role supporting day-to-day IT operations, employee onboarding/offboarding, and overall system performance.

You’ll be joining a collaborative, fast-moving team working across digital, AI, and immersive technologies.

Who You Are

You are a proactive and reliable IT generalist who thrives in a remote environment. You take ownership of issues, communicate clearly, and are comfortable supporting both end users and cloud-based systems.

You bring strong, hands-on experience with Google Cloud Platform (GCP) and are confident managing, securing, and optimizing cloud environments as part of your day-to-day work.

What You’ll Do

• Provide remote technical support across the full employee lifecycle (onboarding, ongoing support, offboarding)
• Manage and resolve IT tickets, ensuring timely communication and documentation
• Support and maintain cloud infrastructure, with a strong focus on Google Cloud Platform (GCP)
• Work within GCP environments including Compute Engine, Cloud Storage, and VPC networking (including shared VPCs, VPN, and Interconnect)
• Monitor system performance, uptime, and reliability, ensuring high availability and supporting disaster recovery readiness
• Utilize Google Cloud Operations Suite (Stackdriver) for monitoring, logging, and troubleshooting system performance and errors
• Support infrastructure provisioning and consistency using Infrastructure as Code (e.g., Terraform or Google Cloud Deployment Manager)
• Administer and manage identity and access within GCP, applying best practices around IAM, service accounts, and least privilege access
• Monitor and manage cloud usage and costs, applying FinOps principles (budgets, labeling, cost tracking, and optimization strategies)
• Troubleshoot hardware, software, and network issues with minimal disruption to users
• Set up and configure laptops and equipment, including VR (Oculus) devices
• Administer user accounts across tools such as Google Workspace, Slack, Jira, and other SaaS platforms
• Manage software updates, patches, and system configurations
• Identify and address security vulnerabilities, including phishing risks and endpoint protection
• Educate team members on IT and security best practices
• Maintain clear documentation of systems, configurations, and processes
• Support light automation and scripting to improve efficiency

Qualifications and Experience

• Proven experience as an IT Administrator or similar role in a cloud-based environment
• Strong, hands-on experience with Google Cloud Platform (GCP) (required)
• Experience with Infrastructure as Code (Terraform or similar tools)
• Deep understanding of GCP IAM, including roles, policies, and access controls
• Experience with GCP networking (VPCs, VPNs, Interconnect) and compute/storage services
• Experience with monitoring and logging tools (Google Cloud Operations Suite / Stackdriver)
• Exposure to cloud cost management and optimization (FinOps practices)
• Solid understanding of networks, systems, and IT security best practices
• Experience supporting remote teams and distributed environments
• Experience with IT service management tools and ticketing systems
• Ability to troubleshoot across hardware, software, and cloud systems
• Comfortable managing multiple SaaS tools and user access
• Basic scripting or automation experience is an asset
• Strong communication skills with both technical and non-technical users

Education

• Degree or diploma in Information Technology, Computer Science, or related field preferred
• Relevant certifications (e.g., Google Cloud certifications, CompTIA) are an asset

Location

This is a remote role; however, candidates must be based in the Greater Vancouver Area for occasional equipment handling.

Reporting

Reports to the Director of Technology, working closely with Finance and HR.

Aequilibrium is a technology professional services organization voted multiple times among the Top 5 Best Companies in BC to work for, consistently ranked among the Top 5 Digital Agencies in Vancouver, and winner of multiple VancouverUX Awards for product design. We bring together product managers, designers, and developers dedicated to creating winning web, mobile and IoT solutions. Our team uses Agile methodologies and Lean Startup principles to deliver our clients’ projects faster and with less risk.

If you feel you’ll thrive in this environment and make a difference, you should definitely apply!

Some of Our Benefits:

• Flexibility, this is a contractor 40 hours a month at $35/hour so we are open to someone having another part-time or full-time job.
• Remote Work Culture

Learn more about our team: aequilibrium.com/careers

Please note
At Aequilibrium, we seek candidates that add to our culture of valuing, respecting, supporting, and caring for each other. Diversity of thought and perspectives is critical to our success and all applicants are considered regardless of sexual orientation, gender identity, race, colour, age, disability, marital status, heritage, religious or political beliefs.

Aequilibrium is trusted with highly sensitive information. Upon joining our team, you may be asked to undergo security screenings including a criminal record check.

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