Job Description

Proximie is on a mission to improve healthcare by transforming the world’s operating rooms into connected ecosystems of people, devices, and data. 

Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximize throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events – improving quality of data outputs. The result: ORs are optimized like never before – with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time. 

Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. It is an intuitive asset which helps instill a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce – improving outcomes and saving lives. 

Proximie was commercialized in 2019 and is available in over 500 facilities globally. 

Check out our Founder and CEO Nadine’s Origins Story here: https://www.proximie.com/about-us/ 

Position Overview

We are seeking a driven and solutions-oriented IT Administrator to join Proximie’s global Information technology team. Reporting to a Director of Engineering in London and based in Beirut you will be the primary point of contact for all internal technical support across the company, providing timely, high-quality service to employees in both office and remote environments.

You’ll manage hardware and software provisioning, maintain IT assets and systems, and contribute to enhancing Proximie’s IT and security posture. This is a hands-on role for someone who enjoys solving complex technical challenges while continuously improving processes and systems.

Requirements

• Serve as the first line of support for all Proximie employees, diagnosing and resolving hardware, software, and network issues efficiently.
• Provision, configure, and deploy user devices (Windows, macOS), ensuring compliance with company security standards.
• Manage and maintain endpoint management systems (e.g., Microsoft Intune) to enforce security policies and streamline device lifecycle management.
• Manage internal network infrastructure, including firewalls, access points, security cameras, and access control systems.
• Maintain the IT inventory, including laptops, software licences, and cloud subscriptions.
• Support and contribute to Proximie’s security incident response activities, ensuring rapid and effective remediation.
• Troubleshoot and resolve incidents across operating systems, productivity tools, and cloud applications.
• Participate in root cause analyses and help implement preventive measures and infrastructure improvements.
• Identify and implement opportunities to streamline IT operations and automate workflows using modern productivity tools.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).
• Proven experience administering Windows and macOS environments, including device management and user support.
• Relevant certifications desired (e.g., Microsoft 365 Administrator, Apple Certified Support Professional, or equivalent).
• An understanding of cybersecurity principles and practical experience supporting security initiatives (MS 365 Security Administrator Associate or similar desirable).
• Excellent written and verbal communication skills with the ability to convey technical information clearly.
• Strong attention to detail, particularly in documentation, inventory, and incident reporting.
• Demonstrated initiative in optimising IT operations and automating administrative processes.

Why Work for Proximie?

• You will be encouraged to grow in your role, take ownership and gain responsibilities. Proximie’s values are Ownership, Deliver Results, Build Trust and Go Beyond.
• Generous annual leave.
• Two “well-being” days per year plus the day off for your birthday.
• “Summer Fridays” – early office closing on Fridays during summer months.
• Annual bonus programme – based on individual contribution.
• To support your professional growth, all permanent employees will have access to an annual stipend of $1,000 to assist with personal development activities.
• Flexible working hours - we trust our people to manage their time and to focus on wider results.
• A flat organizational structure where every opinion matters, ideas are cultivated, and innovation is encouraged.
• Proximie is a truly global company with teams across the UK, Europe, United States and the Middle East with that you will have opportunities to see the world.

Proximie is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law.