Job Description

IT Administrator

Department: Information Technology

Employment Type: Full Time

Location: Leamington Spa

Description

About Bright Software Group

At Bright, we are powering the digital practice of tomorrow – today.

We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. From tax and accounts production to payroll, company secretarial, and document capture, our suite of integrated software is built around the real needs of the people who use it every day. We're PE-backed and growing fast — which means genuine investment in our product, our people, and our platform.

We believe understanding is the difference between working and winning.

The Opportunity

Reporting into the IT Manager, the IT Administrator is responsible for day-to-day administration of Bright's systems, devices, and infrastructure across the Leamington office and remotely.

You'll be the first point of contact for IT support, a contributor to our Azure estate and central IT projects, and an active partner to the CISO in maintaining Cyber Essentials Plus certification.

It's a hands-on, varied role with genuine scope to grow into cybersecurity and broader IT infrastructure as the business scales.

What Success Looks Like

• Colleagues get fast, effective IT support and issues are resolved and people stay productive.
• Core systems, networks, and devices are well maintained, up to date, and secure.
• Our asset register is consistently up-to-date, accurate and our IT policies are consistently applied.
• You're building knowledge and taking on greater ownership over time, in security, infrastructure, or wherever your interest takes you.
• Central IT projects and the Azure estate are well managed, with your contribution visible across the wider IT team.
• Cyber Essentials Plus certification is maintained, IT is resilient, and emerging threats are being actively monitored and flagged.

What You'll Do

• Administer and manage core business systems, networks, storage, and security.
• Manage the IT asset register, keeping records accurate and up to date.
• Handle user management across all systems, including onboarding and offboarding.
• Provide IT support in person and remotely for colleagues across a broad range of hardware, software, and AV queries.
• Maintain up-to-date patching across all laptops and related software.
• Manage, configure, and support audio-visual equipment across the office.
• Contribute to the development and implementation of IT and security policies.
• Identify opportunities to improve IT processes, tooling, and documentation, through automation wherever possible.
• Contribute to central IT projects, business systems, infrastructure, and Azure estate management.
• Take an active role in working with the CISO to manage Cyber Essentials Plus certification, ensuring IT is resilient and monitoring and alerting on emerging threats and mitigations.

What We’re Looking For

Essential

• Hands-on experience in an IT support or systems administration role.
• Strong working knowledge of Microsoft 365 and supporting apps including Microsoft Teams.
• Familiarity with Microsoft Intune and Azure resources and services.
• Experience supporting both Microsoft and Apple device environments.
• Working knowledge of Wi-Fi infrastructure and firewall management.
• Strong communication skills. Clear, direct, and effective with both technical and non-technical colleagues.
• Excellent organisational skills, with an ability to prioritise and manage multiple requests.
• Comfortable working alongside AI tools, understanding and potentially gating what they do
• Curious about how technology can make you better at your job.

Nice to Have

• A degree or equivalent qualification in IT, Computer Science, or a related discipline.
• Exposure to cybersecurity principles or tooling.
• Experience in a fast-paced, scaling software business.

Working at Bright

The software is genuinely good — and when you're in a support role, that matters. You're not apologising for the product; you're helping colleagues get the most out of tools that are built to make working lives easier.

The culture is collaborative and human. We've grown a lot, but it still feels like a place where people know each other and look out for one another. You're taken care of.

There's real autonomy here. We invest heavily in AI and emerging technology, which means the pace is fast and the opportunities to learn are genuine — not theoretical.

It's a place where curious people thrive.