Job Description

We are seeking a highly skilled and proactive Mid Level IT Administrator to join our technical operations team. The successful candidate will be responsible for the implementation, administration, security, maintenance and troubleshooting of a diverse IT environment comprising cloud services, cybersecurity platforms, firewalls, servers, virtualization infrastructure, access control systems, CCTV platforms, wireless networks and Linux servers.

This role requires a strong technical foundation, a security-first mindset, excellent troubleshooting ability and the capacity to manage multiple systems and projects simultaneously. The ideal candidate will have a proven record in enterprise IT administration and will be comfortable working independently while collaborating with internal teams and customers.

Key Responsibilities

• Manage and support the company’s IT infrastructure across Google Workspace, Microsoft 365, Azure/Entra ID and Windows Server environments.
• Administer and maintain user access, identities, security policies, MFA and permissions.
• Manage and troubleshoot email security and continuity solutions, including Mimecast.
• Configure, maintain and support FortiGate firewalls, VPNs and network security.
• Support virtual server infrastructure, including VMware environments and virtual machines.
• Manage and maintain wireless networks, including Ubiquiti UniFi infrastructure.
• Support and troubleshoot Linux and Windows Server environments.
• Maintain and support CCTV and biometric access-control systems.
• Provide Level 2 and Level 3 technical support, resolving complex infrastructure and security-related incidents.
• Perform system health checks, preventative maintenance, backups, security reviews and disaster recovery testing.
• Contribute to infrastructure upgrades, migrations, automation and other IT projects.
• Maintain accurate technical documentation and identify opportunities to improve and standardise IT systems.

Requirements

Required Experience and Technical Competencies

• Minimum 5 years’ relevant experience in IT administration, systems engineering, or a similar infrastructure role.
• Proven hands-on experience managing enterprise IT environments.
• Demonstrable experience with Google Workspace, Microsoft 365, Microsoft Entra ID, FortiGate, Windows Server, Active Directory, Mimecast, VMware vSphere, UniFi and Linux administration.
• Strong networking knowledge, including TCP/IP, VLANs, routing, switching, DNS, DHCP, NAT, firewalls and VPN technologies.
• Working knowledge of cybersecurity principles, identity protection, least privilege, logging, incident investigation, vulnerability reduction and secure configuration management.
• Ability to diagnose complex, cross-platform issues methodically and independently.

Qualifications

• Minimum of a matric certificate (Grade 12).
• Relevant tertiary qualification in Information Technology, Computer Science, Information Systems or a related field is advantageous but not essential. Equivalent practical experience and relevant industry certifications will be considered.

Preferred Certifications

• Fortinet FCP / FCSS or equivalent Fortinet certification
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• VMware Certified Professional (VCP)
• CompTIA Security+ and/or Network+
• Linux Professional Institute (LPI) certification
• Relevant Google Workspace administration certification

Key Personal Attributes

• Strong analytical and troubleshooting ability
• Security-conscious and detail-oriented
• Professional, reliable and accountable
• Clear written and verbal communication
• Strong user-service orientation
• Highly organised and self-motivated
• Able to prioritise and work calmly under pressure
• Committed to learning and continuous improvement

Benefits

• The opportunity to grow both in your personal and professional capacity.
• Health insurance and provident fund.
• Group risk cover.
• Access to an online wellness platform, providing free and confidential support from licensed therapists.

How to apply:

To apply for this role, please submit your recent resume outlining your experience and qualifications as part of this process.

Closing date: 15 September 2026

Should you not hear from us within 14 working days of the closing date, please consider your application unsuccessful.