Job Description

We are looking for a skilled and proactive IT Administrator to manage and support the organisation's IT infrastructure, cloud environments, Microsoft 365 ecosystem, and endpoint security. The ideal candidate will have hands-on experience in IT administration, cybersecurity, technical troubleshooting, and IT automation.

The successful candidate should be a strong problem-solver with excellent communication and documentation skills, capable of working independently in a remote and globally distributed environment.

Key Responsibilities

• Administer and maintain Microsoft 365 services, including user accounts, access permissions, and cloud-based collaboration tools.
• Manage Microsoft Entra ID (Azure Active Directory) and Microsoft Intune for identity, device, and endpoint management.
• Monitor and maintain endpoint security using Microsoft Defender and other security solutions.
• Support and manage cloud infrastructure across platforms such as Microsoft Azure, AWS, and DigitalOcean.
• Implement and maintain cloud security measures, access controls, and security configurations.
• Monitor cybersecurity threats, vulnerabilities, and potential security incidents, and assist with investigation and remediation.
• Provide IT support and troubleshooting for hardware, software, network, system, and user-related issues.
• Identify opportunities to streamline IT operations through automation using Microsoft Power Automate and Power Apps.
• Maintain accurate IT documentation, system configurations, technical procedures, and incident records.
• Ensure IT systems and processes follow established security policies, operational standards, and best practices.
• Collaborate with internal teams and stakeholders to support IT operations in a remote, global working environment.

Requirements and Qualifications

• 2–3 years of relevant experience in IT administration, IT support, systems administration, or a similar role.
• Hands-on experience administering Microsoft 365 and Microsoft Entra ID.
• Working knowledge of Microsoft Intune and endpoint device management.
• Familiarity with Microsoft Defender and endpoint security solutions.
• Basic to intermediate knowledge of cloud platforms such as Microsoft Azure, AWS, or DigitalOcean.
• Understanding of cybersecurity principles, vulnerability management, and security incident monitoring.
• Experience in IT troubleshooting, technical support, and system maintenance.
• Familiarity with Microsoft Power Automate and Power Apps for workflow automation.
• Strong problem-solving, analytical, communication, and documentation skills.
• Ability to work independently, manage priorities, and collaborate effectively in a remote and multicultural environment.