Job Description

Role Purpose

The Issuing Clerk is responsible for the accurate issuing, recording, and control of inventory items (engineering spares, consumables, tools, and PPE) from the mine stores. The role ensures materials are issued timeously, correctly, and in accordance with procedures, supporting uninterrupted mining and processing operations while maintaining inventory integrity.

Key Responsibilities

Materials Issuing & Control

• Issue engineering spares, consumables, tools, and PPE against approved material requisitions
• Verify authorization, cost centres, and quantities before issuing materials
• Ensure correct items, quantities, and specifications are issued
• Prevent unauthorized issuing and stock misuse

Inventory & Systems Recording

• Accurately record all issues in the ERP / inventory management system
• Update bin cards, system balances, and transaction records
• Ensure traceability of issued materials to work orders and departments
• Support inventory accuracy and stock control discipline

Stores Operations & Housekeeping

• Maintain orderly stores layout and bin locations
• Ensure items are correctly labeled and stored after issuing activities
• Maintain high standards of housekeeping and safety in issuing areas
• Assist with stock relocation and organization when required

Stock Counts & Audits

• Support cycle counts, stocktakes, and inventory audits
• Assist in investigating stock variances and discrepancies
• Implement corrective actions to prevent repeat errors
• Provide documentation and records for audit purposes

Safety, Health & Compliance

• Comply with the Mine Health & Safety Act (MHSA) and site SHE procedures
• Follow safe lifting, handling, and material issue practices
• Ensure PPE is issued in line with site rules and personnel requirements
• Maintain compliance with company inventory and governance policies

Coordination & Communication

• Liaise with maintenance and engineering teams to prioritise urgent issues
• Communicate stock shortages, low levels, or incorrect requests timeously
• Support emergency and shutdown issuing requirements
• Assist inventory controllers with spares availability planning

Reporting & Continuous Improvement

• Report issuing errors, stock damage, or process inefficiencies
• Support improvement initiatives in stores and materials management
• Maintain accurate issuing logs and documentation

Qualifications & Experience

• Grade 12 / Matric or equivalent
• 2–3 years' experience in stores issuing or warehouse operations, preferably in mining or heavy industry
• Basic computer literacy and experience with inventory or ERP systems
• Understanding of engineering spares, consumables, and PPE

Desirable

• Experience in zinc or base‑metal mining operations
• Knowledge of maintenance and work‑order‑based issuing
• Forklift or material‑handling equipment license

Skills & Competencies

• High attention to detail and accuracy
• Good organisational and record‑keeping skills
• Basic understanding of inventory control principles
• Ability to work under pressure and meet urgent demands
• Good communication and teamwork skills
• Strong safety awareness and discipline

Key Performance Indicators (KPIs)

• Accuracy of issued materials
• Reduction in issuing errors and stock discrepancies
• Inventory system accuracy
• Compliance with issuing and safety procedures

Audit and stock‑count performance