Job Description

Are you passionate about helping customers and providing clear, confident recommendations? We’re looking for an ISC Sales Representative who can build rapport, understand customer needs, and guide them through thoughtful insurance solutions. If you value teamwork, professionalism, and meaningful customer interactions, this opportunity is for you.

Establishes and maintains effective rapport with prospects and clients various contact channels. Takes full ownership of every customer interaction to ensure requirements are met while achieving individual monthly, quarterly, and annual sales goals. Operates as a trusted advisor by delivering consultative recommendations, demonstrating strong product knowledge, and ensuring efficient navigation of Mapfre tools and processes to provide exceptional customer experience.

Responsibilities

• Achieves individual sales production targets on a monthly, quarterly, and annual basis.
• Makes consultative recommendations to prospects regarding policy features, coverage options, and benefits.
• Processes payments and accurately assigns new business to Mapfre and agencies as applicable.
• Identifies and executes cross-sell, up-sell, and discount opportunities to maximize customer value.
• Takes accountability for performance using provided tools, dashboards, and sales metrics.
• Interprets performance data to refine sales approach and improve conversion results.
• Demonstrates coachability and eagerness to learn, actively applying feedback from leadership to enhance performance.
• Maintains strong attention to detail in documentation, compliance, and system accuracy.
• Masters navigation of Mapfre systems, workflows, and technology platforms to ensure efficiency and service excellence.
• Collaborates effectively with internal colleagues across various teams within the organization and agencies.
• Contributes to a customer-centric environment that supports team growth, accountability, and high performance standards.

Qualifications

• Associate’s Degree or equivalent technical or specialized experience required.
• Minimum of two years of relevant Property and Casualty insurance experience preferred.
• Active Property and Casualty Personal Lines Producer License required.
• Demonstrated ability to meet or exceed individual sales targets.
• Participation in revenue growth initiatives and team development initiatives preferred.
• Strong communication skills and ability to serve as a trusted advisor to customers and prospects.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $40,000 - 62,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.