Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu If you have questions while submitting an application, please review these frequently asked questions

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

IRP-IT Training & Opt Analyst

Department:

Health System Shared Services | Clinical Applications

Under general supervision, supports classroom-based and technology-enabled training programs for clinical and operational staff. Assists with training center operations, facilitates hands-on learning activities, provides end-user support for electronic medical record (EMR) applications, and participates in usability testing and optimization initiatives. Serves as a resource for learners during orientation and training programs, ensuring completion of required educational activities and supporting adoption of healthcare technologies.

Essential Functions

• Assist with the daily operations of the training center and support training program logistics.
• Proctor nursing and clinical classroom sessions to ensure completion of assigned role-based training requirements, including interactive eLearning modules, playground exercises, infusion pump activities, and MyChart Bedside training.
• Provide guidance and support to learners during hands-on training exercises and classroom activities.
• Monitor learner progress and escalate training concerns or technical issues as appropriate.
• Assist with validating training completion and maintaining training records.
• Support usability testing activities for new technologies, workflows, and system enhancements.
• Document testing results, issues, and recommendations for review by project and operational teams.
• Provide first-level technology troubleshooting and assistance within the training environment.
• Respond to general EMR and application-related questions from end users and learners.
• Assist with training material preparation, classroom setup, equipment readiness, and technology maintenance.
• Support optimization initiatives by gathering feedback from end users and identifying opportunities to improve workflows and user experience.
• Collaborate with trainers and informatics teams to ensure successful training delivery and adoption of healthcare technologies.

Minimum Qualifications

Bachelor's degree and / or equivalent combination of education and experience.

Preferred Qualifications

• Experience with Epic or other electronic medical record systems.
• Healthcare, informatics, education, training, or clinical experience.
• Experience facilitating classroom activities or supporting adult learners.
• Experience with usability testing, workflow analysis, or technology implementation projects.

Additional Information:

Location:

Ackerman Rd, 660 (0242)

Position Type:

Intermittent

Scheduled Hours:

0.2

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions

The university is an equal opportunity employer, including veterans and disability.