• Manage core inventory and order processes, including forecasting demand, planning inventory levels, and placing parts orders
• Support day‑to‑day customer service and inventory operations through data analysis and performance tracking
• Work closely with in‑country teams to improve inventory performance and customer service through continuous improvement efforts
• Maintain accurate inventory data and help define and manage minimum and maximum stock levels
• Support and improve the use of inventory and ordering systems, including training teams to fully use system capabilities
• Analyze inventory performance, backorders, and lost sales to identify trends and fix root causes at the part level
• Communicate daily with regional teams to ensure accurate data, alignment, and strong performance monitoring
• Forecast usage and place orders to ensure inventory meets demand requirements
• Share insights, results, and recommendations with operations, inventory, and sales teams
• Support special projects and business initiatives as needed
• Collaborate with global teams to identify gaps, drive system improvements, and elevate service levels across inventory and order management operations
• Lead service parts readiness for new vehicle launches by aligning demand forecasts, inventory strategy, and go‑live part availability

Basic Qualifications:

• Bachelor’s degree
• Minimum 8 years of experience in inventory management, supply planning, or customer service operations
• Proven track record driving process improvement and delivering measurable results against performance targets
• Strong ability to communicate across different levels of the organization
• Experience tracking performance against internal goals and external benchmarks
• Strong analytical skills with the ability to collect, interpret, and act on data
• Ability to develop clear executive summaries and business cases
• Willingness to travel internationally

Preferred Qualifications:

• Degree in Business, Supply Chain, Finance, or related field
• Self‑starter with strong problem‑solving skills
• Clear and effective written and verbal communication
• Strong team collaboration and facilitation skills
• Experience working in international business environments
• Proven ability to build strong relationships across cross regional teams and leadership levels