Job Description

Short Description:
Drive operational risk governance, process improvement, and control management initiatives in a collaborative environment.

Introductory Marketing Language:
Join us to make a meaningful impact on operational risk and control management. You’ll thrive in a dynamic, collaborative team where your ideas drive positive change. We value your curiosity, analytical mindset, and commitment to excellence. Experience career growth and the opportunity to shape our governance framework. Your contributions will help strengthen our team and business resiliency.

As a Location Control Management Associate in the Control Management team, you will manage key governance meetings and support operational risk assessments. You will partner with peers to enhance our control framework and drive process improvements. Your project management skills will support critical initiatives, and your insights will help strengthen our risk and control environment. You will play a vital role in fostering a resilient and collaborative team culture.

Job Responsibilities:

• Manage key location governance meetings, including operational risk and control committee and regulatory change forum
• Ensure escalation per agreed governance model as appropriate
• Support compilation and presentation of legal entity operational risk assessments
• Partner with the broader Control Management team to support an effective governance and control framework
• Provide project management support for Location Control Management initiatives
• Develop, review, and implement Control Management policies and frameworks
• Identify and implement process improvements to streamline workflows and drive positive change
• Support Control Management in executing control initiatives
• Evaluate and perform analysis of the business’ risk and control environment
• Strengthen team resiliency through collaborative efforts

Required Qualifications, Capabilities, and Skills:

• Demonstrate strong partnership and teamwork skills within the Control Management team
• Exhibit a self-starter attitude with high energy and ownership mindset
• Apply excellent organizational and prioritization skills to manage multiple workstreams
• Show curiosity and an investigative mindset to assess issues at macro and micro levels
• Utilize strong analytical, problem-solving, and process re-engineering capabilities
• Communicate complex information clearly to diverse audiences
• Leverage advanced experience in process optimization and proficiency with analytics and automation tools

Preferred Qualifications, Capabilities, and Skills:

• Hold a bachelor’s degree or equivalent experience
• Bring experience in the financial services industry, preferably in controls, audit, quality assurance, operational risk management, or compliance
• Demonstrate proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Display strong stakeholder communication and influencing skills, engaging confidently at multiple levels

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.