What you will do:
This role is expected to support data cleaning, organization, and analysis of the IR SEA installed base. This includes standardizing customer and product data, segmenting customers, and helping identify growth opportunities such as upsell, renewals, and expansion. The intern will also assist in creating dashboards, reports, and simple recommendations that guide sales and marketing teams in developing targeted growth strategies.
How you will do it:
Reclassify, identify, and align IR SEA installed base data
Deduplicate records, standardize fields, and map records to a single, consistent data model
Link accounts, contacts, products, contracts, and service events to create a complete installed base picture
Collect and analyze customer data to support tailored growth strategies
Define data collection plan and identify data sources
Segment customers by relevant attributes (region, industry, company size, product family, lifecycle stage, usage patterns)
Perform exploratory and descriptive analytics to uncover growth opportunities (upsell/cross-sell, expansion, renewals, churn risk, adoption gaps)
Create dashboards and regular reports to monitor key indicators and progress against growth objectives
Classify and report on key growth areas based on data collection
Translate data findings into clearly defined growth opportunities categorized by product, geography, market segment, and lifecycle stage
Prioritize opportunities using a simple impact/effort framework and align with regional growth goals
Produce regular, executive-friendly reports and visualizations that highlight top opportunities, potential revenue impact, and recommended actions
Partner with sales, marketing, customer success, and product teams to develop action plans and initial experiments or pilots
Document recommended playbooks, outreach ideas, and measurement plans for each opportunity
What we look for:
Pursuing a relevant degree in business/engineering/computing, with keen interest in commercial activities
Strong analytical skills and the ability to interpret data effectively
Excellent verbal and written communication skills
Ability to work collaboratively within a team environment
Creative problem-solving skills and a proactive approach to tasks
At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information.
