Job Description

Job Location: Jacksonville, FL 32246
Position Type: Full TimeEducation
Level: 4 Year Degree
Job Shift: DayJob

Summary
Supervises the daily activities of an operational unit. Maintains workflow, staffing and scheduling to achieve targeted operating results. Ensures compliance with operational policies and procedures. Resolves routine operational issues. Supervises a group of primarily para-professional level staffs. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of functional area and department processes. This position requires strong organizational, communication, process management, and people management skills to promote operational efficiency and efficacy at individual and team levels.
Essential Functions, Duties, and Responsibilities
- Manage processes and employees for tasks within specified department.
- Must comprehend the entire portfolio of pertinent IPS products.
- Manage daily activities of team members and leads.
- Maintain performance standards.
- Collaborate with other teams to ensure effective communication, processes, and training.
- Create, maintain, and execute training plans.
- Promote process unity and conformity within the company and across other teams.
- Collaborate and coordinate between multiple departments such as: data validation, coordination, design, design quality

QualificationsEducational and Experience Requirements
- BS degree
- Equivalent of 2+ years of supervisory experience of technical personnel required
- Prior experience in process or operations management preferred
- Prior experience in medical device industry preferred
- Prior experience in a customer-facing role preferred
- Prior experience with managing engineering personnel preferred
- Prior experience with technical applications of software
- Proficient user of Microsoft Office applications
Knowledge, Skills, and Abilities
- Adhere and support KLS Martin’s workflow processes, task management systems, quality and safety policies and procedures.
- Ability to learn new software quickly.
- Ability to retrieve and interpret documentation.
- Customer support skills.
- Able to work independently under minimal supervision.
- Able to efficiently communicate and collaborate amongst a team.
- Strong interpersonal skills with the ability to effectively communicate at all levels internally, as well as externally.
- Problem solving
- Critical thinking
- Decision making
- Adaptability & flexibility
Skill Requirements
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Maintain records/logs
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
- Verbal communication
- Written communication
- Public speaking/group presentations
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Leadership and supervisory, managing people
- Basic mathematical concepts (e.g. add, subtract)
- Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Physical Requirements
- Sitting for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Lifting/carrying up to 20 pounds various items
- Repetitive Motions
- Writing
Hazards
- Normal office environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.