Job Description

Purpose of the Position

To maintain the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Major Duties and Accountabilities

• Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders.
• Input sales orders into the ERP system.
• Regularly interact with Production and with Client Services, Audiology and Accounting over the telephone or via email regarding orders.
• Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds and consignment aids.
• Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system.
• Update service card with any changes.
• Update orders as needed at invoicing (warranty, account, pricing, etc.), and update all service codes.

Qualifications

To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• A high school diploma or equivalent is required.
• Excellent typing skills are necessary (Minimum of 40 WPM).
• Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems.
• Knowledge of Microsoft Office programs (Word processing and spreadsheet applications).
• Fluent with a Windows operating computer program.

Disclaimer Note

This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities, or requirements. This job description is to be used as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the responsibilities for the performance of this job. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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