Verisureisseekinga talented,innovative,hands-onandpassionate InvoicingAssistantto joinourShared ServicesCenterTeamThe rolewillreporttotheInvoicingManagerand will bebased in Lisbon
This isan excitingnew establishedrolethat willbeworking together with senior professionals across ourEuropean marketsandinteract with local operationsThe successful candidate will have the opportunity to grow in their role andshowcasestrong leadership and teambuilding capabilities.
Thisis an exciting opportunityto joina growing team inthe leading provider of professionallymonitoredalarms for residential households and small businesses in Europe&LatAmand to get exposure to a wide variety oftopicsas well as team building activities
The company’s success depends on itspeopleand it invests in them every day. Working with Verisureis beingpart of an industry leading world-class company that has a strong entrepreneurial spirit.
Over the past years, Verisure hasexperiencedan exceptionalandresilient financial performance witha very longtrack recordof double-digit growth-thanks tocontinuous drive for Innovation,our very sophisticated Go-To-Marketapproachandreplicable business model for expansion into new countriesOur strong and visionary Management Team is now supporting thebusiness’next phase of growth with a robust business plan for value creation
On the back of the extraordinary growth we have enjoyed in the past years, we aim to strengthen ourShared ServicesCenterteam andfurther develop theInvoicingfunctionThisInvoicing Assistantwillbe a key member of the team andplay a critical role to achieve thisobjective
Responsibilities will include, among others
Invoicing of new contracts (40%)
Issuinginvoices and ensuring that all are executed correctly and sent to the client
Contractverificationadjustmentsand submission into the internal software
Invoice confirmation and registrations of changes to theinitialcontract terms when applicable
Manage direct debit for customers
Invoicing of assistances
Identifyand classify the payment of billable assistances
Createand send purchasenotes
Customer cancellation procedures, including issuance of credit notes to former clients.
Other administrative tasks
This position will report directly to the InvoicingManager,based in Lisbon
Candidate profile
We see this role ascritical for the achievement ofVerisure’sgrowth and organizational transformation goalswhilethe Shared ServicesCenteraims forcentralization andautomation
Asaresult,we are looking for a self-starterandhigh potentialindividualwho will combineInvoicingknowledgewitha proactivebusiness mindsetfocused on driving value to the business
Strong interestinInvoicing/Administrative function
Experienced professional withapprox.2-5yrs track-record withinInvoicing or Admin workin an international environment
Fluent in written and spoken English
Ability to work in a fast-paced international environment
Methodicaland high attention to detail
Enjoyworking with a variety of IT systems
Results-driven andorientated to giving greatcustomer care
An enthusiasticand high energy individualwith a strong drive to create a positive work environment
Humble and team-player
Passionate in Everything We Do:Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and f ocus on creating impact quickly.
Committed to Making a Difference:When we say we will do something;we deliver with excellence. We are accountable, focused andoperatewith discipline.
Always Innovating: We believe that Innovation can be big or small;it’sa continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
Winning as a Team:Our people know that by leveragingone another’s strengths, investinginand developing our team’s capability and by collaborating well, we will win.
With Trust & Responsibility:Operatingwith integrity is core to our success. We are humble, honest and value deep mastery andexpertiseWe do the right thing, always.
The Company
We are the leading provider of professionallymonitoredalarms for residential households and small businesses in Europe.
We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, weprotect against fire, attack, theft, life-threateningemergenciesand other hazards. Verisure people are dedicatedand committed and provide what we believe is the best customer service in the industry.
We are the leading provider of residential and small businessmonitoredalarms in Europe. Weoperatein 16 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attracthigh qualitycustomers. We work hard to ensure that our customers are happy. This contributes to anindustry leadinglevel of attrition and a long customer lifetime.
Our 18,000 team-mates are the foundation of our company. Our business model combines technology and humanexpertiseto protect people. We are a human services company. More than 80% of our colleagues interact withcustomers every day. This connectionprovidesthe insight that inspires our innovation. These insights are a sourceof advantage. Weleveragethese insights with the significant investment we make into product and service innovation.The closecustomer contact also fuels the pride which drives engagement.
We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have alsoestablisheda strong presence in Latin America. In 2017, to evolve our operating model, strategic innovation, operationalexcellenceand access to talent, we opened our new Group headquarters in Geneva, Switzerland. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisureacquiredall rights to Arlo’s European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored securityserviceIt also allows us to access new go-to-market opportunities in retail and e-commerce.
Everything we do is driven by our DNAOur DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continuethis journey
Passionate in Everything We Do:Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
Committed to Making a Difference:When we say we will do something; we deliver with excellence. We are accountable, focused and operatewith discipline.
Always Innovating:We believe that Innovation can be big or small;it’sa continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
Winning as a Team:Our people know that by leveragingone another’s strengths, investinginand developing our team’s capability and by collaborating well, we will win.
With Trust & Responsibility:Operatingwith integrity is core to our success. We are humble, honest andvalue deep mastery andexpertise We do the right thing, always.
The position will be based in Lisbon (Portugal)
Reports and organization structure
This position will report directly to the Invoicing Manager, based in Lisbon
Alvará 138C - MAI
Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. We deliver professionally-monitored security services to over 6 million customers in 18 countries across Europe and Latin America, with a team of more than 30,000 colleagues.
Verisure’s brand family includes: Securitas Direct in Spain and Portugal (*), AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few!
Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry!
GROWTH
Verisure enjoyed consistent growth over the past 35 years as a result of its highly entrepreneurial and innovative approach to business. We also continue to expand internationally.
- Strong and visionary Management Team and a robust business plan for value creation.
- We are a big company with a start-up mindset, fast, agile and lean, merit based, high-performance and value-driven
INNOVATION
- We continuously invest more in new innovation to provide effective, intelligent and reliable security solutions.
- Offer a breakthrough product & service proposition: identify, research, develop, test & refine advanced security solutions.
- Develop exclusive hardware and software features.
- Research & Development centers in Madrid, Geneva and Malmö.
- +1700 Technologists… and growing!
PEOPLE
Our successful growth is dependent on our talent pipeline. Our People are our business! We are:
- Passionate in everything we do
- Committed to making a difference
- Always Innovating
- Winning as a Team
- With Trust & Responsibility
