Job Description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

As part ofHaleonTrading Services, thisrole requires adherence to currentHaleonGxPandQualitycompliance procedures.

Key Responsibilities

• Responsible for optimising delivery of services to customers through continuous improvement and implementation of process efficiencies

• Customer relationship management for escalations

• Ensuringthere are no, or minimal delays to the Supply Chainas a result ofinvoiceNOP/PO/STOor data activities.

• Ensuringthat any correctionsrequiredare completedtimelyand in alignment with Quality,Compliance andFinance requirements

• Implementing change to business and data processes, ensuring quality financial and logistical data to support invoicing and accounting processes

• Managingservice delivery end to end through teams to the markets

• Maintain key data sets within ECC.

• Raise manual demand in alignment with the agreed exceptions process.

• Run reports tomonitorperformance, datacorrectnessand alignment across multiple systems.

• Driving the closure of open issues and escalations ensuring preventative measures are in place to prevent reoccurrence

• Buildingeffective relationships with Genpact and work cross functionally with key areas such asQSCand LOC’s, Logistics, Finance and Supply Chain teamsand Sites

• Daily Performance monitoring of KPI’s andidentifyprocess improvements or training requirements of Genpactteam.

• Ensuring all processes are documented &maintainedacross the team;and fullGxPtesting is carried out to ensure effective controls are in place and that all processes and systems are and remain fully compliant

• Ensuring controls & processes, including Sox,operatein compliance with the Group Internal Control Framework or other policies / compliance requirementse.g.GxP

• Where applicable,Supervising BPO partner (Genpact) deliverablesand daily performance monitoring of KPI’s andSLA’stoidentifyprocess improvements or training requirements

• Applying personal resilience, prioritization,collaboration,and time management to deliver team and wider GFS objectives / KPIs / roadmap

• Workingcollaborativelyacross GFS and otherHaleonteams, always avoiding siloed working

• Building a wide network of stakeholders across Finance and non-Finance teams, managingescalationsand ensuring feedback is gathered regularly

• Building sustainable processes using robust governance, escalation routes, clear RACIs and regularlymaintaineddocumentation (e.g.SOPs, policies, learning plans)

• Supportingcontrol remediation where necessary

• Ensuring audit queries (internal, external, financial, non-financial) are answered adequately andin a timely manner

Why you?

Basic Qualifications:

We are looking for professionals with the required skills to achieve our goals:

• University degree – Finance/Accounting/Economic or relevant

• Preferred Qualifications: Bachelor’sdegreeor equivalent

• 2/3 yearexperience of supply chain processes to include Trade Route principles, Invoicing and Credit Notes; Transfer Pricing is a distinct advantage

• Experience of working in a controls / Sarbanes Oxley environment

• Experience with SAP

• Supply Chain and / or FMCG industry experience

• Experience of working with outsourced BPO providers

• Knowledge and experience with data setup/maintenance for SAP trade routes, 3rd party supplier pricing and other finance data relating to subcontracting

If you feel this is your next career step, apply!

Job Posting End Date

2026-05-28

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.