Job Description

General information

Name

Invoice Operations Consultant

Ref #

65402

Date

Tuesday, September 29, 2026

Full / Part Time

Full Time

Employment Type

Fixed Term

Description & Requirements

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

About the Role - FTC until June 2027

ADF Health Services Contract provides integrated and seamless end-to-end health support to 85,000 Australia Defence Force (ADF) personnel across 59 facilities. This includes integrated workforce providing health services such as primary and occupational healthcare, dental, physiotherapy, mental health and psychology services, pharmacy, occupational rehabilitation, and health administration.

As well pathology, imaging and radiology, vocational rehabilitation, mental health, hospital, specialist, allied health, patient transport and other off base services enabled by Bupa systems.

Responsibilities:

• Invoicing and Hospital assessment and processing for payment
• Management of queue allocation
• Manage and respond to emails.
• Actively participate as a team player to strive towards the overall performance of the Invoicing/hospital team.
• Accountable for your scorecard and its deliverables
• Attending and participating in team meetings, coaching sessions, training and one on ones
• General administrative tasks
• Assisting with investigative escalations including co-ordinating with internal and external stakeholders to address invoicing queries.
• General understanding of hospital contracts, approval documentation and MBS validation requirements. • Ability to interpret processing/data point requirements of individual hospital contract

You will have:

• Data entry experience
• Minimum 10,000 KSPH with 97% accuracy
• Processing and administration (data entry) experience
• High volume processing
• Strong communication skills
• Ability to multitask and strong time management skills.
• Proven problem solving and decision-making abilities. • High attention to detail • Proven ability to meet and exceed turnaround times (SLA’s/ KPI’s)
• This is a Security Cleared Position. The occupant must be an Australian Citizen and must be eligible to obtain and uphold a Baseline Security Clearance

Why you’ll love it?

• A people-first culture that supports your health, happiness, and wellbeing.
• Career growth opportunities through ongoing learning and internal pathways.
• Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks.
• Flexible working from home arrangements
• A workplace that recognises, rewards, and celebrates your success.

We support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Location

Melbourne Office (33X)

Recruiter

Laura Micallef