Job Description

Program:RentokilBLI/Process Name:BillingDesignation:Invoice Administrator - NationalNo of Head Count (s):2New Hires/Replacement Hires (HC) by Designation Billed /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New Opportunity Reasons to hire Unbilled / BenchAdditional Scope of WorkCity / Location:Muntinlupa City

Standardized skillset: [Refer attached excel] Shift (APJ / EMEA / US / Any combination):North AmericaReporting Manager :Ma. Theresa SulivanEducational Background:College GraduateExperience Required:1~2 years experience on BillingJob Description:Key Responsibilities

• Work order management on specific client portals. Receiving, triaging, and closing service requests as needed
• Coordinate with internal teams to ensure timely completion of work
• Monitoring statu of open work order daily
• Resolve scheduling and invoicing issues to prevent delays
• Complete all necessary documentation to generate accurat einvoices
• Upload invoices to various third-party billing platforms acrrosing to specific client protocols.
• Ensure all billing aligns with contracted rates, labor hours, and material.
• Prepare reporting documents as needed for the client and/or the internal team
• Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients.Client Approval mail: CommentsN/APreferred Start date: (induction date)ASAPCollaborators:Maria Antonette SambasWorkplace: WFM, WIO, HybridWFH