Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.
Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.
But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.
If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.
At Netwealth, money moving from one place to another sounds simple.
In reality, it's one of the most important responsibilities we have.
Every payment processed, every account adjustment completed and every transaction reconciled helps someone access their retirement savings, manage their investments, or achieve a financial goal they've worked years to reach.
That's where you come in.
We're growing our Customer Operations function and are looking for Investor Services Officers to join our newly realigned Payments team.
These opportunities have been created as part of an exciting evolution of our operations model, bringing together specialist payment and transaction teams to deliver an even more consistent, high-quality experience for our clients and advisers.
If you're someone who enjoys solving problems, loves getting the details right, and takes pride in delivering outstanding service, we'd love to hear from you!
As an Investor Services Officer, you'll have the opportunity to join one of three specialist teams, each playing a critical role in keeping the Netwealth platform running smoothly.
Helping Australians access and manage their retirement savings.
This team is responsible for the movement of money in and out of Netwealth's Super products, including:
Supporting the investment journeys of thousands of clients and advisers.
This team manages the movement of funds across Netwealth's Wrap products, including:
The specialists behind some of our most complex and sensitive transactions.
This team manages:
No matter which team you join, you'll be trusted to deliver accurate outcomes, manage risk effectively, and ensure every transaction is completed with precision and care.
Every day will bring a mix of operational processing, problem-solving and collaboration.
You might already be working in financial services, banking, superannuation or investments.
Or perhaps you've built strong operational and customer service experience in another fast-paced environment.
Most importantly, you'll join a team of people who genuinely care about what they do and the impact they have on clients, advisers and each other.
Ready to make an impact?
Whether you're helping a retiree access their superannuation, supporting an adviser with a complex transaction, or identifying a better way to process payments, your work will make a real difference.
Join Netwealth and help us deliver exceptional outcomes, one transaction at a time!
As part of your application, we’ll ask which team you’re most interested in and why
At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.
We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.
Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.
We offer benefits designed for your wellbeing and personal development, including;
We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.
If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.
Need adjustments during the recruitment process? Contact us at talent@netwealth.com.au
Apply now and help us shape a brighter financial future!
Founded in 1999, Netwealth was established to provide astute investors and wealth professionals with a better way to invest, protect and manage their current and future wealth. As a business, Netwealth seeks to enable, educate and inspire Australians to see wealth differently and to discover a brighter future.
Netwealth offers a range of innovative portfolio administration, superannuation, retirement, investment and managed account solutions to investors and non-institutional intermediaries including financial advisers, private client and high net worth firms.
Netwealth's award-winning platform is currently rated Australia’s Number 1 Platform for overall functionality and overall satisfaction* providing wealth professionals with the technology required to efficiently manage and add value to their clients.
Netwealth Superannuation Services Pty Ltd (ABN 80 636 951 310), AFS Licence No. 528032, RSE Licence No. L0003483 is the trustee of the Netwealth Superannuation Master Fund. Netwealth Investments Limited is the operator and custodian of the Netwealth Wrap Service and the Russell Investments Portfolio Service, responsible entity and custodian of the Netwealth Managed Account and the Global Specialist Series managed funds, platform provider and administrator of the Netwealth Superannuation Master Fund and provides administration services to Challenger Annuities and XWrap (Netwealth’s non-custodial asset service).
**Our awards include: Rated by Investment Trends as number 1 in Overall Satisfaction by users for the ninth consecutive year (2014-2021) and rated number 1 by Investment Trends for Best Platform Overall in 2017-2019. Rated by ChantWest as best Advised Product of the Year for four consecutive years (2018-2021).
