AltX

Investor Services and Relationship Associate

AltX  •  Bondi Junction, AU (Onsite)  •  3 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Build your career in investor relations with one of Australia's fastest-growing private credit businesses.

AltX gives wholesale investors access to private credit and alternative investments through a market-leading platform. Our investor base is growing, and we're looking for an outstanding, relationship-focused professional to join our Investor Relations team and become a key point of contact for our investors.

You'll manage and service a portfolio of investors, building trust and delivering responsive, personalised support. Over time, you'll take ownership of your own investor relationships.

What you'll do

  • Be the trusted primary contact for an assigned investor portfolio, building strong, long-term relationships
  • Run regular check-ins and follow-up calls, and understand each investor's objectives, preferences and investment history
  • Respond promptly and professionally to enquiries, and keep investors updated on new opportunities, maturity events and reinvestment opportunities
  • Guide investors through applications, onboarding and account establishment, allocations, documentation and settlement
  • Support reinvestment, rollover and maturity processes
  • Work with Operations, Compliance and other internal stakeholders to deliver a seamless investor experience
  • Keep accurate records and engagement notes in our CRM systems
  • Support investor webinars, events and educational initiatives
  • Support investor retention and repeat investment, and find ways to deepen investor engagement with AltX

Ideally, you'll bring

  • 2-5+ years' experience in financial services, client services or relationship management
  • Excellent written and verbal communication and a confident, professional phone manner
  • Strong relationship-building skills, attention to detail and a proactive, solutions-focused mindset
  • The ability to manage multiple priorities in a fast-paced environment
  • A genuine interest in investments and financial markets

Why AltX?

  • Work directly with experienced professionals across investments and capital raising
  • Gain exposure to private credit, funds management and investor relations
  • Be part of a high-performance, entrepreneurial and ambitious team
  • Enjoy genuine long-term career progression

We value all applications and will be in contact with shortlisted candidates.

AltX

About AltX

AltX is an alternative investment platform offering access to real estate debt investments. Over the last decade, we have provided wholesale investors access to income-generating investments which have traditionally not been available to individual investors.

AltX has helped democratise access to the private/non-bank mortgage market.

Historically, investing in real estate debt has been difficult to access, offered on an ‘invitation only’ basis to sophisticated investors.

AltX provides investors with access to vetted real estate debt investments and the opportunity to build a diversified portfolio with regular income and security.

Industry
Finance & Insurance
Company Size
11-50 employees
Headquarters
Bondi Junction, AU
Year Founded
Unknown
Social Media