Job Description

The Investigator II conducts internal compliance investigations, trainings, and consultations.

FGCU is building a culture of curiosity, commitment and collaboration. We value employees who successfully work with others and drive positive change through critical thinking and decisive action. If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.

Typical duties include but are not limited to:

• As needed, conduct intake of informal and formal complaints of discrimination, harassment, and/or retaliation. Recommends resources and supportive and/or interim measures when necessary.
• Conducts fact-based investigations from inception to completion. This includes initiating contact with all parties, scheduling meetings and interviews, reviewing complaints for options, creating an investigation plan, conducting and documenting interviews, assessing credibility, collecting and evaluating evidence, and writing investigative reports for disposition by decision makers.
• Partners effectively with university partners including Human Resources, Dean of Students, Internal Audit and other academic personnel to appropriately address matters brought to the OIEC office.
• Collaborates with internal colleagues and senior leadership on highly sensitive and/or complex investigations to ensure prompt and thorough resolution.
• Prepares and submits external agency responses such as OCR, EEOC, and FCHR.
• Keeps and maintains detailed and accurate notes and investigation files and ensures proper handling and storage of evidence, training, and post disposition communication in accordance with applicable record retention guidelines. Remains organized with a high volume of cases to complete investigations in a timely manner.
• Facilitates pregnancy related accommodations under applicable federal and state laws.
• Receives, reviews and analyzes ADA accommodation appeals. Issues final decisions on behalf of the university.
• Assists with writing and compiling state and federal required reports. Tracks and analyzes statistical data for the office and provides reports to the designated Chief Compliance Officer.
• Makes recommendations to senior leaders about discrimination, harassment, and Title IX related issues. Assists with the identification and development of programs or initiatives to address trends or concerns on-campus.
• Maintains a regular presence in the University community to raise awareness of the office and Title IX, including contacting campus partners to set up collaborative events/trainings. Facilitates training and programs on discrimination, harassment, and Title IX related issues to students, faculty, staff, and the campus community.

Other Duties

• Serves on various committees and assists with maintaining the office website and social media accounts as assigned by the designated Chief Compliance Officer.
• Serves as a Campus Security Authority as outlined by the Clery Act
• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications

• This position requires either eight years of directly related full-time experience or, as an alternative, a Bachelor’s degree from an accredited institution in Public Administration, Student Affairs, Higher Education, Business Administration, Psychology, Political Science, Legal Studies, Human Resources, or other closely related field and four years of full-time experience directly related to the job functions.
• Professional full-time experience in legal, regulatory, student conduct, federal/state compliance, human resources, EEO/ADA discrimination, Title IX compliance, or other related experience.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook) and video conferencing software (Zoom, teams, etc.)

Preferred Qualifications

• JD or Master’s degree from an accredited institution in Public Administration, Business Administration, Psychology, Sociology, Political Science, Legal Studies, or Human Resources.
• Experience as an EEO Investigator, Title IX Investigator, Compliance Counsel, or other similar experience.
• Experience conducting protected category discrimination and sexual harassment investigations (including sexual assault investigations) in a higher education setting.

Knowledge, Skills & Abilities

• Proven ability to think strategically and approach challenges with creativity
• Demonstrated track record of reliability, meeting goals, and holding oneself accountable
• Strong interpersonal skills and experience working effectively across teams
• Excellent interpersonal, verbal and written communication skills.
• Ability to diffuse and respond professionally to stressful situations and difficult people.
• Ability to think critically and make unbiased, clear, well-reasoned and timely decisions.
• Ability to maintain confidentiality and discretion at all times.
• Ability to adapt quickly to changing situations and environments.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and complex demands are involved.
• Ability to respond quickly to emergencies.
• Ability to apply laws, in consultation with university legal counsel, regulations, policies and procedures consistently.

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
• Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
• Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.

Pay Grade: 19 - Salary

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.