Job Description

Job Title: Hybrid Investigator

Job Location Ventura/CA

Job Type: Full-Time, Billable Hours, Non-exempt

The Interviews Team is looking for an entry-level Field Investigator to join our team. Our Field Specialists investigate all types of insurance claims including workers’ compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case.

This position and ideal for someone looking for both remote and in-person field work in the Santa Barbara area while growing your career within the investigative services industry.

Bilingual in Spanish is highly preferred

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
• Review all case materials prior to conducting investigative activity
• Document signings and retrieval via home visits
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Requirements

Requirements

Scene Investigator candidates must have:

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle with good driving record
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly